Contact Center Executive
hace 2 semanas
Client Operations Executive¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Location – MallorcaFull TimeAbout UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high-value clients across 140 source markets. Our tech-driven approach, combined with data and people, sets us apart in the market. Join our amazing team and help us “move fast, dream big, and make the difference” every day.Job SummaryWe are looking for aClient Operations Executiveto join our Customer Relationship Center. In this role, you will support our clients to achieve one of our main objectives:Delivering unique holidays to our customers. Candidates must be based in Mallorca.ResponsibilitiesProvide excellent customer service.Attend clients’ queries via phone and email, being proactive, courteous, and helpful.Ensure all requests, issues, and complaints are resolved promptly and accurately per policies and guidelines.Promote goodwill when dealing with clients and internal teams to maintain strong relationships and client loyalty.Identify and suggest improvement opportunities during daily work.Negotiate appropriate compensation, refunds, and solutions.Position RequirementsFluency in English andGerman(written and spoken).Spanish language knowledge is an advantage.Flexibility to support Global Support team members as required.Excellent time management skills and ability to work under pressure in a fast-paced environment.Strong communication and negotiation skills to find solutions that work best for all parties.At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. xcskxlj Join us and be part of a team where diversity and equal opportunities really do make a difference.
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Contact Center Executive
hace 2 semanas
Valencia, España HBX Group A tiempo completoGlobal Contact Center Executive - French About us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to...
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Contact Center Executive
hace 2 semanas
Valencia, España HBX Group A tiempo completoGlobal Contact Center Executive - FrenchRecuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.About usHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and...
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Contact Center Executive
hace 2 semanas
Valencia, España HBX Group A tiempo completoAbout Us HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour...
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Contact Center Executive
hace 2 semanas
Valencia, España HBX Group A tiempo completoAbout Us HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour...
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Contact Center Executive
hace 2 semanas
Valencia, España HBX Group A tiempo completoAbout UsSea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in...
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Team Leader Contact Center
hace 1 día
Valencia, España KGR A tiempo completoWe are recruiting for an international company a Team Leader for their contact center in Valencia **Your missions**: - Take responsibility over the Team Management - Monitor and report team performance - Give regular feedback on the agents' individual performance - Organize weekly meetings to give feedback on team performance, inform on new procedures,...
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Agentes de Gestión de incidencias
hace 1 semana
Valencia, España Assist Digital España A tiempo completoAgentes de Gestión de incidencias - Contact Center ¿Qué harás? Te encargarás de atender a los clientes que se pongan en contacto con nosotros por llamada gestionando incidencias y reclamos, entre otros. Para un proyecto del sector de automoción. ¿Qué estamos buscando? - Experiencia previa en atención al cliente del sector de automoción. -...
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Agentes de Gestión de Incidencias
hace 7 días
Valencia, España Assist Digital España A tiempo completoAgentes de Gestión de incidencias - Contact Center **¿Qué harás?** Te encargarás de atender a los clientes que se pongan en contacto con nosotros por llamada gestionando incidencias y reclamos, entre otros. Para un proyecto del sector de automoción. **¿Qué estamos buscando?** - Experiência previa en atención al cliente del sector de...
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Teleoperador Atención Al Cliente
hace 2 semanas
Valencia, España Assist Digital España A tiempo completoAssist Digital es una empresa de gestión de la experiência del cliente. Ofrecemos servicios integrales que combinan inteligencia humana y artificial para mejorar el rendimiento empresarial de nuestros clientes. Para nuestras oficinas de **Valencia** nos encontramos en busqueda de: **Agentes Atención al Cliente - Contact Center** **¿Qué funciones...
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Atención al cliente
hace 8 horas
Valencia, España IMAN GROUP A tiempo completoDesdeGRUPO IMANestamos seleccionandoun/a Atención al cliente – Contact Centerpara nuestro cliente, empresa del sector servicios/logística en crecimiento.Funciones:Atención telefónica a clientes y remitentes. Gestión de incidencias y reclamaciones recibidas por correo electrónico. Información y seguimiento del estado de envíos y pedidos. Atención...
