Business Coordinator

hace 3 semanas


Madrid, España Hays A tiempo completo

Desde Hays nos encontramos en la búsqueda de un perfil de Coordinador/a para una firma de Servicios Financieros y Real Estate.Orientamos la búsqueda a perfiles administrativo-operativos con una fuerte orientación al cliente.Funciones:1⃣ Coordinación administrativa-operativa con stakeholders:Actuar como enlace operativo entre el equipo de ventas, clientes, inversores, despachos y notarías, coordinando la gestión de requisitos (KYC y compliance), expedientes, contratos (compraventa, inversión, pactos, actas), documentación y firmas, asegurando el cumplimiento de plazos y estándares.¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.Actualizar el CRM y elaborar reportes corporativos.2⃣ Atención premium a clientes e inversionistas:Ser punto de contacto principal tras el cierre comercial, resolver dudas operativas y documentales, facilitando la experiencia al cliente y manteniendo la comunicación constante.3⃣ Entrega del activo y gestión de incidencias posventaGestionar entrega cuando corresponda y registrar incidencias documentales en postventa.4⃣ Gestión de pagos y cobranza.Enviar recordatorios, verificar pagos con finanzas, mantener estatus actualizado y escalar incidencias.Requisitos:- Experiencia en office support y gestión de clientes, preferiblemente en entornos premium (hoteles de lujo, banca privada, real estate o similar).- Perfil organizado y con gran orientación al cliente, capaz de garantizar una experiencia impecable, fluida y profesional.- Valorables conocimientos del sector inmobiliario.- Manejo de herramientas informáticas: PPT, Excel, Copilot, Salesforce u otro CRM.- Disponibilidad para trabajar en horario extendido (habitualmente hasta las 19:00–20:00), debido a la coordinación con clientes e inversionistas ubicados en diferentes zonas horarias internacionales.Condiciones:- Contrato indefinido.- Jornada completa de lunes a viernes (todo el año): entrada flexible entre las 9:00-10:30 y salida entre las 19 y las 20:30.- Ubicación: Barrio Salamanca.- Incorporación: diciembre 2025.- Vehículo corporativo Uber para desplazamientos a activos. xcskxlj - Disponemos de una franja salarial amplia y competitiva, en función de seniority, conocimientos, nivel de idiomas y otros factores relevantes.



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