Junior IT Support Engineer
hace 1 semana
Join Impress – Europe’s Leading Health-Tech InnovatorDescubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora.We believe everyone deserves a smile they’ll love . As the largest Ortho clinic chain in Europe, we combine cutting-edge tech with expert care, revolutionizing invisible orthodontics since 2019.With 150+ clinics across 10 countriesand rapid growth, we’re improving lives worldwide.We are looking for a structured and analyticalJunior IT Support professionalto join our Onsite IT Team in Barcelona.The RoleThe junior IT Support Engineer serves as the primary point of contact for technical assistance, providing both remote and on-site support, troubleshooting, and maintenance of hardware, software, and network connectivity.Technical Support & TroubleshootingProvidefirst and second-line technical supportto internal employees via phone, email, chat, and in-person desk-side visits.Diagnose, troubleshoot, and resolvehardware issues (laptops, desktops, monitors, printers, mobile devices, peripherals) and software problems (OS, productivity suites, internal applications).Performproactive and reactive maintenanceon end-user devices, including system patching, software updates, and security checks.Manageuser accounts and accesswithin systems as Google Workspace, including password resets and account provisioning/deprovisioning.Onsite Service & Operations:Performphysical setup and installationof new or replacement IT equipment for employees (IMAC: Installs, Moves, Adds, Changes).Manage theIT asset inventory , tracking hardware and software licenses from procurement through retirement.Coordinate with external vendors for hardware repairs, warranty claims, and managed services.Supportconference room technology , including video conferencing systems and presentation equipment.Provide afriendly and professional faceof IT, ensuring a positive user experience for all in-person support requests.Incident Management & DocumentationLog, categorize, prioritize, and trackall incidents and service requests accurately using an IT Service Management (ITSM) ticketing system (Jira Service Desk).Adhere toService Level Agreements (SLAs)for response and resolution times.Create and maintain documentationfor the IT knowledge base (internal and user-facing) based on resolutions to recurring issues.Desirable Skills and QualificationsEducation:Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field,orequivalent practical experience.Technical Proficiency:Expertise in supporting and troubleshootingWindows and macOSoperating systems.Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). xcskxlj Experience with anITSM ticketing system .Preferred QualificationsExperience:1+ years of experience in a similar IT support, Help Desk, or Desktop Support role.
-
IT Support Engineer
hace 2 semanas
Barcelona, España APM Terminals Barcelona SLU A tiempo completoIT/OT Support Engineer - Spanish GatewaysLocation: Barcelona, SpainContract: Full-time, On-site (Monday to Friday, 6:00 - 20:30 shifts)About the RoleAre you passionate about technology and operational excellence? Join APM Terminals as an IT/OT Support Engineer and play a key role in ensuring the health and performance of our IT and OT infrastructure....
-
IT Support Engineer
hace 2 semanas
Barcelona, España SITA A tiempo completo**Overview**: **_WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an **IT Support Engineer**. This role will be internal customer facing...
-
Desktop Support Engineer
hace 6 días
Barcelona, España The EU Consultancy A tiempo completo**Job Description - Desktop Support Engineer / IT Support Engineer** **Position Overview** **Key Responsibilities** - Provide 1st and 2nd level support for desktop, laptop, and peripheral hardware. - Support network connectivity issues (LAN, WAN, Wi-Fi, VPN). - Manage user accounts, permissions, and access in Active Directory / Azure AD. - Handle incident...
-
Network Support Engineer-Level 1
hace 1 semana
Barcelona, Barcelona, España Brainotech IT Solutions GmbH A tiempo completoWe are hiring a Network/IT Support Engineer (Level 1) for an on-call dispatch-based project in Spain. This role is ideal for professionals with hands-on experience in IT and network support who are available to assist with ad-hoc onsite requirements. Locations (Multiple Sites):Barcelona, SpainMadrid Las Rozas, SpainValencia,SpainRole Type:Dispatch...
-
Support Engineer
hace 5 días
Barcelona, España IT Smart Finance A tiempo completoSupport Engineer Jira Confluence SQL Excel Requirements: The ability to quickly switch between tasks; The perception of large amounts of information; The formulation and setting of tasks for developers; The ability to build processes of prioritization and task execution. Work duties: Work from 8:00 to 17:00 (CET); Performing 2-line support functions:...
-
IT/OT Support Engineer
hace 1 semana
Barcelona, España Antal International A tiempo completoJob Description We are looking for a dynamic and experienced IT/OT Support Engineer to join a leading company in the logistics and industrial sector, responsible for maintaining and monitoring terminal IT health checks and supporting both IT and OT infrastructure. This is a 100% onsite role based in Barcelona , requiring a technically skilled professional...
-
IT/OT Support Engineer
hace 4 días
Barcelona, España Antal International A tiempo completoJob Description We are looking for a dynamic and experienced IT/OT Support Engineer to join a leading company in the logistics and industrial sector, responsible for maintaining and monitoring terminal IT health checks and supporting both IT and OT infrastructure. This is a 100% onsite role based in Barcelona, requiring a technically skilled professional who...
-
IT Support
hace 5 días
Barcelona, Barcelona, España Sky Systems, Inc. (SkySys) A tiempo completoJob Description:Job Title:IT Support /EUC Engineer / L1 Field Service Engineer - Barcelona, CataloniaJob TypeOnsiteJob Requirements:The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents,...
-
IT Support Engineer
hace 4 días
Barcelona, España Ravago A tiempo completo**IT Support Engineer** **IT Support Engineer**: **About Ravago**: Ravago is a global provider of solutions in the distribution, resale and manufacturing of polymers, chemicals & life ingredients, and building materials. With a worldwide presence and a diverse portfolio spanning industries, Ravago is committed to delivering innovative and sustainable...
-
Junior IT Support Specialist
hace 1 semana
Barcelona, España BizAway A tiempo completo2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About BizAway Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies in improving their travel management through our...