Especialista En Atención Al Cliente Multicanal
Hace 4 días
Madrid, Community of Madrid, España
Sixt-Spain
Jornada completa
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Our client, WhatJobs Direct, is seeking an innovative and customer-centric Multi-channel Customer Experience Specialist for their operations in
Vigo
. This role is dedicated to ensuring a seamless and positive customer journey across all channels, including physical stores, online platforms, and customer service interactions. You will analyze customer behavior, identify friction points, and implement strategies to enhance satisfaction and loyalty. The ideal candidate possesses a strong understanding of omni-channel retail strategies, excellent analytical skills, and
Vigo
. This role is dedicated to ensuring a seamless and positive customer journey across all channels, including physical stores, online platforms, and customer service interactions. You will analyze customer behavior, identify friction points, and implement strategies to enhance satisfaction and loyalty. The ideal candidate possesses a strong understanding of omni-channel retail strategies, excellent analytical skills, and