Associate Director, IE Summer School

Associate Director – IE Pre‑University Summer School Are you interested in joining a dynamic and international team of professionals to transform education? IE University'sSummer Schoolis looking for anAssociate Directorto join its teamTheAssociate Directorof IE Pre‑University Summer School is responsible for the comprehensive planning, logistics, communication and on‑ground execution of a series of high‑impact, engaging and educational pre‑university Pre‑track summer (two‑week) editions. Supervise the day‑to‑day management of the program, participate in the progress and innovation of the program, coordinate tasks among various team members, oversee the implementation of guidelines and policies and monitor logistics and operations. This leadership role requires end‑to‑end management of the program lifecycle, ensuring an exceptional experience for participants, staff and stakeholders.Why IE University? With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high‑level faculty who bring real‑world experience into the classroom and foster a hands‑on approach to learning.Our Purpose At IE University, we foster positive change through education, research and innovation. As a transformative educational institution, we empower students to make their mark on the world. We provide them with the skills, knowledge and environment needed to make a difference and they join a supportive and international community that lasts a lifetime. Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity we have harnessed the power of people while also understanding and embracing the importance of the humanities.Our People We arePeople‑drivenChange BuildersAutonomy EnthusiastsCommunication EnthusiastsKnowledge ChampionsWe are looking for a person to join a full‑time position in Madrid – IE Tower.Your role as Associate Director will involve Pre‑Delivery PlanningProgram Development & Refinement – Collaborate with curriculum designers, faculty‑lead, Associate Director colleagues and senior leadership to finalize program content and schedules. Ensure programs align with organisational goals, participant needs and premium quality standards.Staff Recruitment & Training – Oversee the hiring of program staff, including edition managers and support personnel. Develop and lead training sessions to prepare staff for their roles, focusing on program expectations, policies and safety protocols.Budgeting & Resource Allocation – Create detailed budgets for the program, ensuring financial resources align with goals and constraints. Manage Junior Manager to procure materials, supplies and equipment required for program delivery.Venue Coordination – Identify, negotiate and secure suitable program venues, ensuring compliance with health, safety and accessibility standards. Coordinate site visits to assess facilities and plan layouts for extracurricular programme activities.Compliance & Risk Management – Develop and enforce policies to ensure participant and staff safety. Obtain necessary bus permits, insurance and certifications as required by local laws and regulations.Logistics ManagementScheduling & Itinerary Planning – Design detailed schedules for daily activities, workshops, meals and special events. Build adaptable contingency plans for potential disruptions due to weather, unexpected bottlenecks, etc.Participant Onboarding – Oversee registration processes, collect required documentation and manage participant communication. Address special requests, dietary restrictions and accessibility needs.Supplies & Equipment Management – Oversee procurement, transportation and setup of supplies and technology. Maintain inventory and ensure all resources are in place before programme commencement.Staff Assignments – Assign roles and responsibilities to staff, ensuring balanced workloads and clear communication channels.Communication, CX & Stakeholder EngagementInternal Communication – Develop and update communication materials, oversee inbox. Act as the primary point of contact between programme staff and senior leadership. Provide clear directives, updates and feedback to the team.Supervise audiovisual and photography projects, support social media and marketing teams.Parent & Participant Engagement – Lead and maintain communication with parents and participants, addressing concerns promptly. Host pre‑programme webinars or Q&A sessions to ensure expectations are aligned. Design and manage pre‑arrival journey and portals. Produce content (experiences and graduation) across all programmes.External Stakeholders – Build relationships with vendors, community partners and venue contacts to support programme delivery. Handle media and public relations inquiries in collaboration with the marketing team.Program Delivery & Execution (May–end of July)On‑Site Leadership – Oversight of student arrivals and departures. Serve as the on‑site director, overseeing all aspects of programme delivery, including participant activities, staff coordination and issue resolution. Monitor programme quality and ensure adherence to schedules and objectives.Graduation experience design, coordination and delivery.Crisis Management – Address and resolve emergencies, conflicts and unanticipated challenges. Ensuring first‑aid and medical support are readily available.Program Evaluation – Conduct daily check‑ins with staff and IE Summer Coaches to gather feedback and improve programme flow. Interact with participants to assess engagement and satisfaction levels.Reporting – Provide senior leadership with real‑time updates and a summary of successes, challenges and resolutions – noting what can be improved in upcoming editions.Post‑Program Wrap‑UpDebrief & Feedback Collection – Host debriefing sessions with staff to capture insights and lessons learned. Administer surveys to participants and parents to assess programme outcomes.Reporting & Documentation – Compile a comprehensive end‑of‑programme report, including metrics, participant feedback and recommendations for future improvements.Financial Reconciliation – Review and reconcile programme budgets, process invoices and final payments.Recognition & Retention – Recognise staff contributions through acknowledgement and awards. Create participant alumni engagement strategies to encourage future enrolment.To thrive in this role, you should possess the following qualificationsEducation – Bachelor’s degree in Education, Event Management, Business Administration or a related field (Master’s preferred).Minimum of 2 years work experience in programme management, education, summer programmes or events, with at least 2 years in a leadership role.Strong project management skills.Team player who enjoys working with others in a collaborative environment and demonstrates a proactive and positive attitude.Excellent communication and interpersonal skills, including the ability to actively listen and demonstrate empathy.Customer orientation to act as liaison to students, professors, internal and external stakeholders on questions and comments related to the academic programme.Problem‑solving skills to quickly address concerns, queries and feedback in a constructive and action‑oriented manner.Attention to detail.Strong multi‑tasking capabilities as well as a high level of accountability.Fluency in both English and Spanish is a must.Candidates must possess a valid EU work permit.Exceptional organisational and multitasking abilities.Strong communication and interpersonal skills.Crisis management and problem‑solving expertise.Budgeting and resource allocation proficiency.Unleash your full potential and make an impact. The next move is yours If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin or disability bias throughout the entire selection process.#J-18808-Ljbffr