Service Desk Agent
hace 2 días
We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for professionals with initial experience in IT support who are looking to strengthen their skills in ITSM tools, IT asset management, and modern corporate environments.¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.Requirements:- English proficiency level of C1.- 1 – 2 years of experience in the role.- Managing IT assets: utilizing CMDB tools efficiently.- Experience managing ITSM tools, preferably ServiceNow.- Ticket analysis to determine if it’s necessary to recategorize it.- Prioritization of incidents according to the requirements indicated in the Service Levels.- Incident diagnosis and resolution.- Generate documentation and/or update existing procedures to reduce the number of incidents opened to Service Desk.- Coordination with the rest of service towers for collaboration on defining the incidents solution.- Active Directory knowledge.- Experience with monitoring tools.- Superior Technician in Management of Compute Systems or similar valuable.Valuable skills:- Technical knowledge on:- – M365 (Teams, Sharepoint, Exchange, Office).- – Windows 10/11/MacOS. xcskxlj Work schedule:- Rotating shifts 24×7. Monday 7:00 – Saturday 7:00Compensation:- SBA: 20.200€Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
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Service Desk Agent
hace 7 días
Madrid, España Miratech A tiempo completoCompany Description** What We Do** Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the...
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Service Desk Agent
hace 2 semanas
Madrid, España ServiClients A tiempo completoSpain Published on 30/12/2025 Ref. F Number of vacancies: 1 We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive...
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Service desk agent
hace 2 semanas
Madrid, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
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Service desk agent
hace 6 días
Madrid, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
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Service Desk Agent
hace 2 días
Madrid, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
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Service Desk Agent
hace 2 días
Madrid, España Serviclients A tiempo completoWe are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for...
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IT Project Manager
hace 2 horas
madrid, España CIVIR A tiempo completoEstamos buscando, para uno de nuestros clientes, un Project Manager IT con experiencia en Service Desk para liderar la implementación y evolución de su modelo de soporte. La persona ideal combinará conocimientos técnicos de ITIL y herramientas ITSM con habilidades de gestión de proyectos y liderazgo de equipos distribuidos. Su rol será clave para...
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Service Desk Agent
hace 1 semana
Madrid, España Serviclients A tiempo completoWe are looking to hire aAsegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.Service Desk Technicianto join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service...
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Service Desk Agent
hace 1 semana
Madrid, España Serviclients A tiempo completoWe are looking to hire aAsegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad.Service Desk Technicianto join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service...
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Front Desk Agent: Welcome Guests
hace 1 semana
Madrid, España The Central House A tiempo completoA dynamic hostel chain is looking for a Front Desk Agent for their new hostel in Granada. This role involves welcoming guests, sharing insights about local attractions, and ensuring smooth cash transactions. You'll work closely with housekeeping to maintain a tidy front desk and improve guest satisfaction through exceptional service. Proficiency in English...
