Senior Solution Architect

Reporting to a Director within the MES Solution Delivery team, operate as a member of the Centre of Excellence, supporting MES sales teams on later-stage opportunities and MES delivery teams in implementing MES according to best-practice modelling and solutions.
Leverage experience and knowledge to support and mentor solution delivery team members through delivery challenges.
Engage with Sales and Pre-Sales to create accurate cost estimates, including clear assumptions, caveats, and solution-related risks.
Engage with the MES Product team to consult on product development needs and provide requirements arising from both pre-sales and delivery experience.
A Typical Day in the Life Includes:Pre-SalesEngage as resource at the appropriate stage of an opportunity (on-site or remote) to be part of discovery / engage workshops & requirements studiesEngage effectively during these activities to obtain sufficient knowledge and understanding of customer processes and requirements, to enable effective and accurate solution scoping and estimationWork with pre-sales teams to create and present Infor MES capability in the context of sales opportunitiesConsult with pre-sales teams during their activities related to the build-out of tailored software demonstrationsProvide a point of contact for pre-sales teams completing RFPs to gain input, review etc. on responsesRaise concerns internally regarding solution fit or areas of risk in a sales opportunityAttend customer meetings / calls with account manager and solution consultantCreate budgetary estimates (ROMs) for sales opportunities with new customersReview of cost estimates with appropriate director, prior to raising with client partnerAssist in the provision of a suitable estimated hardware specification required to support the solution, for Build, Test and Live environments, for a customerAuthor SWOs for sales opportunities with new customersSolution DeliveryReview customer requirements collated from pre-sales activityEngage as solution architect at the start of a project, working alongside the project team lead to share solution architect responsibilitiesMeet as part of an internal kick-off for each project, in order to gain a shared understanding of the project scope, timeline, requirements, challenges etc. and provide input in relation to the solution delivery elementsEngage during design phase of each project (for both new customers, following the prototype methodology, and package activities for existing customers) to define the appropriate design for the solutionWork alongside the project team to design scalable, customer-focused solutions that align with client requirements and minimize delivery timelinesAim to reduce project costs and complexity by adhering to the Infor T2V strategy with minimal customizations, ensuring long-term maintainabilityProvide appropriate coaching, guidance and support for project teams to implement the appropriate solution for their customerProvide appropriate input for project teams to write test plans for the solutionReview and sign-off prototype solutions prior to presenting to the customer during the project deliveryReview and sign-off test execution results prior to handing over the final built solution to the customerConsult on change requests raised during projects
- for suitability, practicality, estimated effort, estimated delivery time, risk in inclusion into scope etc.
Engage where possible with escalations related to the solution (vs. the project delivery)
- involve a director of solution delivery if neededConduct effective Design Reviews for each active project the SA is operating within, document corrective actions to be taken, subsequent follow-up to ensure adherence to standardsSupport auditing of the test, release and deployment processes for a project/solution
- provide sign-off ahead of deployment, ensure adherence to processEngage with support resources where required to provide explanation and assistance about project solutionsEngage with support team to facilitate solution handover at project completion
- enabling timely handover of the solution, freeing up project delivery team earlier from the overhead of support.
Solution Delivery Processes & ToolsAct as a member of the MES solution delivery centre of excellence, within the MES business unitProvide input into processes related to solution delivery, in discussion with the solution delivery director
- e.g. design reviews, testing process, release & deployment processGuide adoption of new processes by project teams, through on-the-job direction and enablementDevelop and maintain MES IPC contentEngage in the PKS \"Project Knowledge Share\" process
- supporting discussion on solving customer requirementsAttend regular Solution Delivery CoE team meetings
- raise issues, provide input during discussionsCustomersBuild trust and foster long-term client partnerships by consistently delivering innovative designs that meet and even exceed expectationsEngage in effective and hone