Technical Support Specialist

hace 3 semanas

Madrid, España Zahoree CX Careers Europe A tiempo completo

Join Zahoree and Take Your Career to the Next Level Are you passionate about technology and helping others solve problems? At Zahoree, we’re looking for a Technical Support Specialist for the Italian and French region, to provide outstanding support to our customers and help them overcome technical challenges with confidence. What You’ll Do: Troubleshoot and resolve technical issues via phone, email, or remote support. Communicate clearly and simply, making technology easy to understand for all users. Document solutions and collaborate with the team to continuously improve support processes. What We’re Looking For: Fluency inItalian/French. Knowledge of troubleshooting hardware/software issues (full training provided). Passion for helping others and strong problem-solving skills. Ability to prioritize and stay organized in a fast-paced environment. Proactive attitude and eagerness to learn and grow. Bonus: Prior IT support experience and familiarity with smart home devices. Why You’ll Love Working With Us: Real opportunities for professional growth and continuous learning. Energetic, passionate, and collaborative team environment. Work with cutting-edge technology and tools. Competitive salary, hybrid work model, and excellent benefits. Perks & Benefits: Professional development support Company events Company computer Free parking Location: Hybrid remote in 29590 Málaga, Spain Job Type: Full-time Languages Required: Italian -French How to Apply: Send your CV and a brief cover letter to cguzman@zahoree.ai or apply directly through this channel. Tipo de puesto: Jornada completaUbicación del trabajo: Teletrabajo híbrido en 29590 Málaga, Málaga provincia

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