Technical support specialist
hace 24 horas
Your role As Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations Manager CSO (Service & Optimization department). You Will Provide technical support and problem solving to technicians or other stakeholders. Escalate timely to product company if necessary. Evaluate warranty cases and high-cost breakdowns and take mitigating actions in collaboration with the service manager. Assist in troubleshooting to technicians on site via multiple channels. Escalate reoccurring issues to Product Company for further troubleshooting. Deliver training to technicians and distributors to ensure skill development and product knowledge. Support to Indirect Business is part to a comprehensive business strategy and potentially charged to distributor. Use the Atlas Copco tools for tracking customer requests. Use of TRAX for troubleshooting support. Prevent issues in the field by focusing on training & process improvements. Built local knowledge and democratize it to prevent issues from occurring. Share best practices with the product company. Cost to be associated correctly to operations/sales/optimization. To succeed, you will need Educational background: mechanical Engineering, Industrial Engineering, or related technical field. 2–3 years in technical support or maintenance of industrial equipments, preferably compressors. We will value strong knowledge of compressor systems and related components. Ability to read and interpret technical drawings and schematics. Familiarity with PLCs and basic electrical troubleshooting. Basic understanding of industrial automation and control systems. Excellent communication and problem-solving skills. Customer-oriented mindset and ability to work under pressure. Proficiency in English (and local language if applicable). Willingness to travel for on-site support. In return, we offer Pension Plan Life Insurance Subsidized Canteen Flexible Working Hours and Remote Work Summer Intensive Schedule Competitive Salary Flexible Compensation for Health Insurance and Childcare Vouchers Employee discounts on training and shopping sites Internal Training Platform Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Job location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our customer center in Coslada (Madrid). Contact information Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them. #J-18808-Ljbffr
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Technical Support Specialist
hace 23 horas
Madrid, España Plexus Tech A tiempo completoJoin to apply for the Technical Support Specialist role at Plexus Tech . Overview Join Plexus Tech. We are looking for a Support Technician to provide services at various facilities. Responsibilities Provide technical support and services at multiple facilities as needed. Requirements Driver's license. Ability to commute between locations (with company...
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Technical Support Specialist
hace 4 días
Madrid, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Location:Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are looking for an enthusiastic and experienced Technical Service Specialist to provide on-the-ground technical expertise to our customers across Europe. This role is crucial for bridging the gap between our...
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Technical Support Specialist
hace 3 días
Madrid, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - EuropeLocation: Europe (with extensive travel across European region, approx. 50%)The Opportunity:We are looking for an enthusiastic and experienced Technical Service Specialist to provide on-the-ground technical expertise to our customers across Europe. This role is crucial for bridging the gap between our...
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Technical support specialist
hace 2 semanas
Madrid, Madrid, España Atlas Copco Group A tiempo completoTechnical support specialistFunctional area: ServiceLocation: SpainCity: MadridCompany name: Atlas Copco S.A.E.Date of posting: Jan 12, 2026Your roleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist to...
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Technical support specialist
hace 2 semanas
Madrid, España Atlas Copco A tiempo completo.fit_to_content{width:%;height:auto}Your roleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist to customers in the field when required. You will conduct trainings for the technicians based on the installed...
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Technical support specialist
hace 2 días
madrid, España Atlas Copco Holding GmbH A tiempo completoRole As Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting,oriz problem-solving, optimizing the use of industrial equipment. You will assist customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations...
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Technical support specialist
hace 3 días
madrid, España Atlas Copco A tiempo completoYour role As Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations...
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Technical support specialist
hace 1 semana
Madrid, España Atlas Copco Holding GmbH A tiempo completoRoleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting,oriz problem-solving, optimizing the use of industrial equipment. You will assist customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations...
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Technical support specialist
hace 3 días
Madrid, España Atlas Copco A tiempo completoYour roleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations...
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Technical Support Specialist
hace 24 horas
Madrid, España Plexus Tech A tiempo completoJoin to apply for the Technical Support Specialist role at Plexus Tech.OverviewJoin Plexus Tech. We are looking for a Support Technician to provide services at various facilities.ResponsibilitiesProvide technical support and services at multiple facilities as needed.RequirementsDriver's license. Ability to commute between locations (with company vehicle) is...
