Technical support specialist
hace 15 horas
RoleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting,oriz problem-solving, optimizing the use of industrial equipment. You will assist customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations Manager CSO (Service & Optimization department)Provide technical support and problem solving to technicians or other stakeholders. Escalate timely to product company if necessary.Evaluate warranty cases and high-cost breakdowns and take mitigating actions in collaboration with the service manager.Assist in troubleshooting to technicians on site via multiple channels.Escalate reoccurring issues to Product Company for further troubleshooting .Delivertraining to technicians and distributors to ensure skill development and product knowledge.Support to Indirect Business ispart to a comprehensive business strategy and potentially charged to distributor.Use the Atlas Copco tools for tracking customer requestsUseof TRAX for troubleshooting supportPrevent issues in the field by focusing on training & process improvements.Built local knowledge and democratize it to prevent issues from occurring. Share best practices with the product company.Cost to be associated correctly to operations/sales/optimization.QualificationsTo succeed, you will needEducational background: mechanical Engineering, Industrial Engineering, or related technical field.2–3 years in technical support or maintenance of industrial equipments, preferably compressorsWe will value strong knowledge of compressor systems and related components.Ability to read and interpret technical drawings and schematics.Familiarity with PLCs and basic electrical troubleshooting. Basic understanding of industrial automation and control systemsExcellent communication and problem-solving skills.Customer-oriented mindset and ability to work under pressure.Proficiency in English (and local language if applicable).Willingness to travel for on-site supportBenefitsPension PlanLifeInsuranceSubsidized CanteenFlexible Working Hours and Remote WorkSummer Intensive ScheduleCompetitive SalaryFlexible Compensation for Health Insurance and Childcare VouchersEmployee discounts on training and shopping sitesInternal Training PlatformCulture of trust and accountabilityLifelong learning and career growthInnovation powered by peopleicted with 0citions? kept.Job locationThis role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our customer center in Coslada (Madrid).Contact informationUniting curious mindsBehind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, illo. we unite curious minds, and you could be one of them.#J-18808-Ljbffr
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Technical Support Specialist
hace 1 semana
Madrid, España Plexus Tech A tiempo completoJoin to apply for the Technical Support Specialist role at Plexus Tech .Overview Join Plexus Tech. We are looking for a Support Technician to provide services at various facilities.Responsibilities Provide technical support and services at multiple facilities as needed.Requirements Driver's license. Ability to commute between locations (with company vehicle)...
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Technical Support Specialist
hace 2 semanas
Madrid, España Plexus Tech A tiempo completoJoin to apply for the Technical Support Specialist role at Plexus Tech . Overview Join Plexus Tech. We are looking for a Support Technician to provide services at various facilities. Responsibilities Provide technical support and services at multiple facilities as needed. Requirements Driver's license. Ability to commute between locations (with company...
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Technical support specialist
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Madrid, Madrid, España Atlas Copco Group A tiempo completoTechnical support specialistFunctional area: ServiceLocation: SpainCity: MadridCompany name: Atlas Copco S.A.E.Date of posting: Jan 12, 2026Your roleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist to...
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Technical Support Specialist
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Greater Madrid Metropolitan Area, España MatchMusic A tiempo completoWe're looking for a Technical Support Specialist who can help artists and labels solve technical issues, understand the platform, and make the most out of MatchMusic. You will be the bridge between our users and our product/engineering teams, ensuring a smooth, reliable, and friendly experience.ResponsibilitiesProvide technical support to artists, labels,...
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Madrid, España Destinus A tiempo completoDestinus Madrid, Community of Madrid, SpainTechnical Support SpecialistDestinus Madrid, Community of Madrid, Spain1 week ago Be among the first 25 applicantsImagine stepping into the frontline of Destinus everyday operations where you become the go to person who keeps our teams connected, equipped, and running smoothly. As a Technical Support Specialist you...
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Technical support specialist
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Madrid, Madrid, España Atlas Copco A tiempo completoYour roleAs Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist to customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the Operations...
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Technical support specialist
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Madrid, Madrid, España Atlas Copco A tiempo completoYour role As Technical support specialist, you will play a vital role in assisting technicians and distributors with troubleshooting, problem-solving, optimizing the use of industrial equipment. You will assist to customers in the field when required. You will conduct trainings for the technicians based on the installed base. You will report to the...
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Technical Support Specialist
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