Dutch-speaking Customer Support Representative, Barcelona
hace 1 semana
Join Our Team as a Dutch-speaking Customer Support Representative
We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
- Manage incoming customer inquiries through phone, email, chat, and automated alerts, addressing user needs efficiently.
- Document call details in our call management system, ensuring timely responses and resolutions within agreed SLAs.
- Stay informed about our services and products, especially those tailored to individual customer applications.
- Escalate any potential service issues to senior team members as needed.
- Adhere to project processes and procedures while ensuring compliance with contractual SLAs.
- Provide coverage for other agents during their absence and collaborate with the team on specific projects.
- Handle administrative responsibilities, including managing holiday, sickness, and overtime records.
- Participate in regular team meetings and complete additional tasks assigned by management to ensure service performance and customer satisfaction.
Requirements:
- C2/ fluent in Dutch (both verbal and written) with a minimum B2 level of English.
- At least 1 year of customer service experience, preferably in technical support.
- Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products.
- Strong customer service aptitude with excellent listening skills to understand customer needs.
- Ability to take ownership of calls, progressing them to resolution or escalating as necessary.
What We Offer:
- Competitive remuneration package based on experience, skills, and performance.
- Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM.
- A dynamic and creative team environment with a positive and friendly atmosphere.
- 23 days of paid annual leave.
- Guidance and tools to help you reach your full potential.
If you are ready to take the next step in your career and join a fantastic team in Barcelona, apply now
#J-18808-Ljbffr-
Dutch-Speaking Customer Support Representative, Barcelona
hace 3 semanas
Barcelona, España Cross Border Talents A tiempo completoDutch-speaking Customer Support Representative, Barcelona Cross Border Talents – Barcelona, BarcelonaJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment,...
-
Dutch-Speaking Customer Support Representative, Barcelona
hace 3 semanas
Barcelona, España Cross Border Talents A tiempo completoDutch-speaking Customer Support Representative, BarcelonaCross Border Talents – Barcelona, BarcelonaJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we...
-
Dutch-speaking Customer Support Representative, Barcelona
hace 3 semanas
Barcelona, España Cross Border Talents A tiempo completoDutch-speaking Customer Support Representative, Barcelona Cross Border Talents – Barcelona, Barcelona Join Our Team as a Dutch-speaking Customer Support Representative! We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment,...
-
Barcelona, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support Representative! We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities: Manage incoming customer inquiries through phone,...
-
Barcelona, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email,...
-
Barcelona, España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support Representative! We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities: Manage incoming customer inquiries through phone,...
-
Barcelona, España Jordan Martorell S.L. A tiempo completoDutch and German-Speaking IT Customer Support Representative in Barcelona Barcelona Dutch and German-Speaking IT Customer Support Representative in Barcelona Barcelona Barcelona, Catalonia, ES Are you a skilled communicator with a passion for IT and customer service?Do you thrive in an international environment that values innovation and teamwork?We're...
-
Barcelona, España Jordan Martorell S.L. A tiempo completoDutch and German-Speaking IT Customer Support Representative in Barcelona Barcelona Dutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ES Are you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We're...
-
Barcelona, España Jordan Martorell S.L. A tiempo completoDutch and German-Speaking IT Customer Support Representative in Barcelona Barcelona Dutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ES Are you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We're...
-
Barcelona, España Jordan Martorell S.L. A tiempo completoDutch and German-Speaking IT Customer Support Representative in Barcelona BarcelonaDutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ESAre you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We're looking...
-
Barcelona, España Jordan martorell s.l. A tiempo completoDutch and German-Speaking IT Customer Support Representative in Barcelona Barcelona Dutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ES Are you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We’re...
-
Barcelona, España Jordan martorell s.l. A tiempo completoDutch and German-Speaking IT Customer Support Representative in Barcelona BarcelonaDutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ESAre you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We’re...
-
Dutch Speaking Customer Support Specialist in Barcelona
hace 4 semanas
Barcelona, Barcelona, España Talent Search People A tiempo completoAbout This OpportunityWe are seeking a highly skilled and customer-focused Dutch speaking customer support specialist to join our team in Barcelona.
-
Dutch-speaking Customer Service Representative in
hace 7 meses
Barcelona, España City Job Offers A tiempo completo**Dutch-speaking customer service representative in the music industry**: ** Your Profile** - Dutch** **proficiency mandatory and fluent English - **Customer-oriented** and a **results-driven** approach - Strong communication, problem-solving, and active listening skills - Some experience in customer service, it's a plus but not mandatory - Are responsible...
-
Customer Support Representative
hace 6 meses
Barcelona, España HireOn Ltd A tiempo completoHireOn Ltd Recruitment is working with a technology BPO business which is looking to recruit a Flemish/Dutch-speaking Customer Support Representative to join an exciting project in a healthcare industry. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND...
-
Dutch-speaking Customer Representative
hace 6 meses
Barcelona, España Webhelp A tiempo completo**Location** - Barcelona, Spain**Language** - Dutch*** **Description**: Dutch-speaking Customer Representative Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a Dutch-speaking Customer Representative to join one of our...
-
Barcelona, España Cross Border Talents A tiempo completoJob Title: Dutch-Speaking Customer Service Representative Location: Barcelona, Spain (On-site) Start Date: ASAP Part-Time Opportunity in Barcelonas Fashion Scene!Join Cross Border Talents and be a part of a renowned global fashion brand as a Dutch-speaking Customer Service Representative in beautiful Barcelona!If youre fluent in Dutch and English , this...
-
Dutch Customer Support Representative
hace 1 mes
Barcelona, Barcelona, España Nordsbroad A tiempo completoJob Title: Dutch Customer Support RepresentativeNordsbroad is seeking a highly skilled and motivated Dutch Customer Support Representative to join our team.Key Responsibilities:Provide exceptional customer service to guests in the Dutch market.Assist guests with their inquiries, resolve issues, and deliver outstanding customer experiences.Collaborate with...
-
Customer Support Representative with Dutch
hace 1 mes
Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo**In Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office.** If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match! **Position**:...
-
Customer Service Representative With French
hace 2 semanas
Barcelona, España buscojobs España A tiempo completoDutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...