Inside Presales Collaboration Technology Consultant with Italian

Hace 9 horas

Madrid, Community of Madrid, España HP Jornada completa
Inside Presales Collaboration Tech Consultant with Italian

Location:

Sant Cugat del Valles, Barcelona, Spain

Time Type:

Full time

Job Description Inside Presales Collaboration Tech Consultant with Italian

Description -

Job Summary

This role is responsible for building strong relationships with key customers and stakeholders, advising and influencing their strategic decisions, and tackling unique customer issues—particularly around

enterprise collaboration and unified communications solutions . The role collaborates with internal teams on account planning, sales strategy, and

customized HP collaboration and video conferencing solutions , while mentoring junior team members. The role navigates complex technical customer challenges involving

cloud, SaaS, and HP collaboration technologies

and works toward customer satisfaction and the organization’s growth.

Responsibilities

Leads the design of complex, innovative, and strategic solutions—including

enterprise collaboration, video conferencing, and unified communications environments —that address unique customer challenges and align with the organization’s long‑term goals.

Fosters deep and strategic relationships with key customers and stakeholders, acting as a trusted advisor and influencing their business and technology decisions related to

modern workplace, hybrid work, and collaboration strategies .

Delivers compelling presentations and demonstrations to executive‑level customers, articulating the value proposition of the organization’s solutions, including

HP video conferencing systems, conference phones, and professional headsets , aligned with customers’ business goals.

Develops and executes strategic account plans for high‑profile customers, coordinating with sales teams to ensure long‑term customer satisfaction and growth, particularly within

collaboration and unified communications solution deployments .

Leads the design and implementation of highly intricate integrations between

HP collaboration endpoints

and third‑party or cloud platforms (e.g., Microsoft Teams, Zoom, Webex), showcasing the organization’s ability to seamlessly connect diverse technologies.

Tackles intricate technical challenges and unexpected customer issues related to

audio quality, video performance, device interoperability, and cloud integration , applying innovative problem‑solving skills to complex scenarios.

Leads or contributes to high‑impact initiatives that drive revenue growth, improve operational efficiency, or enhance customer experience through

optimized collaboration and conferencing solutions .

Identifies potential risks associated with complex collaboration architectures (e.g., network readiness, device management, interoperability) and develops mitigation strategies to ensure successful project outcomes.

Organizes and facilitates innovation workshops focused on

modern collaboration use cases , enabling customers to explore new approaches using

HP collaboration and cloud‑based solutions .

Acts as a mentor to junior team members, guiding their professional growth, sharing deep expertise in

HP collaboration products, cloud services, and consultative selling , and promoting a culture of excellence and continuous improvement.

Education & Experience Recommended

Four‑year or Graduate Degree in Sales, Marketing, Business Administration, Computer Science, or related discipline, or commensurate work experience or demonstrated competence.

Typically has

2

–5

years of work experience , preferably in technical selling, consultative selling, presales engineering, account management, or enterprise collaboration solutions.

Preferred Certifications

None required (Certifications are a plus.)

Knowledge & Skills

HP collaboration solutions , including video conferencing systems, conference phones, speakerphones, and professional headsets

Native

Italian

and Fluency in English. Fluency in

Spanish

is a very beneficial.

Unified Communications (UC) and collaboration platforms (e.g.,

Microsoft Teams, Zoom, Webex )

Amazon Web Services (AWS)

Microsoft Azure

Cloud Computing & Cloud Services

Software as a Service (SaaS)

Application Programming Interfaces (APIs) and integrations

Enterprise Application Software

IT Infrastructure and Virtualization

Device provisioning, firmware management, and lifecycle management for collaboration endpoints

Customer Success Management

Demonstration and executive presentation skills

Presales and solution consulting
<