MAKO - Field Service Engineer (Spain/France) - Stryker
Hace 2 días
Barcelona, Catalonia, España
Jobrapido
Jornada completa
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Overview
In this role you will service and support Mako robotic systems on-site across Iberia and Southern France, driving reliable operation and customer satisfaction. You will install, maintain, repair, and test devices, troubleshoot field issues, and build strong client relationships. You’ll work independently yet collaborate with colleagues to ensure timely, compliant service and clear reporting. This is a hands-on, travel-heavy role with a clear impact on service quality and customer outcomes.
Compensaciones / Beneficioscareer development and internal advancementteam spirit and engagementcompetitive salary + incentives/bonusespension planrecognition of performanceflexible
working hours
ResponsabilidadesProvide on-site technical and customer supportInstall, repair, maintain, and test Mako robotic devicesResolve field operational issues and perform troubleshootingIdentify customer needs and offer recommendationsCollaborate with colleagues to ensure high-quality serviceManage work progress and adhere to schedulesDocument work progress and complete service reportsDevelop and maintain strong customer relationships Requisitos principalesBachelor in EngineeringDemonstrated technical aptitudeStrong interpersonal and communication skillsAbility to analyze and resolve routine to moderately complex technical issuesFluent in Spanish and English; advanced FrenchWillingness to travel frequently (Iberia and Southern France)Ability to interact effectively with customersSelf-directedAnalytical problem solverCustomer-focused mindsetOn-site installation, repair, maintenance and testing of robotic systemsTroubleshooting procedures in the fieldKnowledge of Mako robotic devices
Compensaciones / Beneficioscareer development and internal advancementteam spirit and engagementcompetitive salary + incentives/bonusespension planrecognition of performanceflexible
working hours
ResponsabilidadesProvide on-site technical and customer supportInstall, repair, maintain, and test Mako robotic devicesResolve field operational issues and perform troubleshootingIdentify customer needs and offer recommendationsCollaborate with colleagues to ensure high-quality serviceManage work progress and adhere to schedulesDocument work progress and complete service reportsDevelop and maintain strong customer relationships Requisitos principalesBachelor in EngineeringDemonstrated technical aptitudeStrong interpersonal and communication skillsAbility to analyze and resolve routine to moderately complex technical issuesFluent in Spanish and English; advanced FrenchWillingness to travel frequently (Iberia and Southern France)Ability to interact effectively with customersSelf-directedAnalytical problem solverCustomer-focused mindsetOn-site installation, repair, maintenance and testing of robotic systemsTroubleshooting procedures in the fieldKnowledge of Mako robotic devices