Customer Lifecycle Manager with Finnish
hace 7 días
In Collaboration, We Are Hiring
Finnish Speaking Customer Lifecycle Manager
Málaga, Spain
Full-time Opportunity
Are you a fluent Finnish speaker with a knack for building strong relationships and a passion for cloud technologies? Join a leading Outsourcing/BPO company in vibrant Málaga and help businesses harness the power of innovation
What You’ll Do:
- Be the first point of contact, setting the foundation for lasting customer relationships.
- Lead customers from lead to purchase, crafting sales strategies, overcoming objections, and ensuring success.
- Engage with small and medium businesses to identify needs and match them with top cloud solutions (focused on Microsoft technologies).
- Create a world-class customer experience by positioning tailored solutions to customer needs.
- Maximize up-sell and cross-sell opportunities by collaborating with specialists and partners.
- Showcase the value of Microsoft technologies, helping customers envision their future success.
- Utilize digital tools like chat, video, phone, and presentations to manage and grow customer relationships.
- Meet and exceed sales targets, with accurate forecasting for revenue and product usage.
- Gather feedback from customers and share insights with the business to refine strategies.
What You’ll Bring:
- Fluent Finnish (C1) with excellent written and spoken communication.
- 2-3+ years in sales or customer-facing roles with a proven track record of success.
- Experience in account or customer management, with knowledge of cloud solutions as a plus.
- Strong organizational skills and the ability to juggle multiple priorities.
- Achievement-oriented, driven to exceed targets and collaborate with teams.
- Proficiency with office tools and CRMs like Microsoft Office and Salesforce.
- Passion for emerging technologies and their transformative impact.
What’s in It for You?
- Excellent remuneration based on experience and performance.
- Mon-Fri schedule: 9 AM - 6 PM.
- Great office location in beautiful Málaga.
- Fully paid training and specialized career development programs.
- Opportunities for international career growth through the Mobility Program.
- Join a dynamic, creative team in a positive and friendly environment.
- Tools and guidance to unlock your full potential.
Why Málaga?
Bask in the Mediterranean sun, enjoy a rich cultural heritage, and thrive in a city buzzing with opportunities
Ready to Make an Impact?
Apply now and take your career to new heights where #CustomerSuccessMeetsInnovation
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