Terminal Operations Supervisor
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Terminal Operations Supervisor
altamente motivado/a para unirse a nuestro equipo a partir de enero, participando activamente en la fase previa de preparación, formación y apertura de nuestra nueva Terminal G.
Tu misión principal será asegurar una operativa de cruceros segura, fluida y eficiente, coordinando los recursos humanos y técnicos necesarios para la gestión óptima de las escalas. Trabajarás en colaboración directa con el Operations Manager y estarás al frente de la supervisión funcional de los operadores de terminal y proveedores, garantizando el cumplimiento de los estándares de calidad y seguridad en un entorno de gran dinamismo y proyección internacional.
Comprobar la preparación de las áreas operativas y coordinar los briefings diarios.
Supervisar la seguridad, la gestión de equipajes, los servicios de limpieza y el transporte.
Controlar y optimizar la operativa de autobuses de desembarque y flujos masivos de pasajeros.
Gestionar contingencias, riesgos e incidentes operativos con capacidad de resolución bajo presión.
Coordinar la relación con proveedores, equipos de asistencia en tierra (Ground Handler), navieras y soporte técnico de IT.
Experiencia previa de al menos 3 años en operaciones de cruceros, puertos, aeropuertos, transporte, logística u otro entorno operativo comparable.
Conocimiento sólido en coordinación operativa y gestión de proveedores.
Dominio de español fluido e inglés operativo.
Capacidad de decisión bajo presión y liderazgo funcional.
Conocimientos específicos de operativa de autobuses y gestión de flujos de pasajeros.
Formación en el sector marítimo, logístico, hospitality o empresa.
Nivel de catalán y conocimientos de normativa ISPS.
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