Service Engineer Iberia
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
As a Service Engineer Iberia, you will be responsible for Level 2 service, supporting the local Level 1 technical support and hotline team to solve escalations. You are also in charge of training the L1 team and monitoring their performance. A typical day of a Service Engineer at GoodWe Europe also includes direct interactions with our key distribution or EPC partners (e.g. in training activities), and interfacing to the service and R&D teams at headquarters. This position rewards with a deep technical involvement and a high exposure to several internal and external stakeholders (customers, service partners, R&D, product managers, sales, etc.). You will play a key role in positioning GoodWe as a Tier 1 service provider in Ukraine. Your main responsibilities
Supporting and managing GoodWe’s after-sales activities in Iberia. Training and supervising the resources of Level 1 support team. Constantly monitoring and analyzing service KPIs including customer satisfaction. Providing direct technical support to key distributors and EPCs, including remote and on-site training, commissioning, and troubleshooting support. Holding customer installation and service trainings, face-to-face and online. Proactively improving service processes and tools of GoodWe to increase customer satisfaction and service efficiency. Your Profile
A technical background such a bachelor’s or professional electrician degree in electrical engineering, communication technology or similar. A passionate and tech enthusiast with a desire to support the exciting growth pace of GoodWe Europe. Passion for solving technical challenges. Minimum of 3 years work experience in technical support in a technical environment. Enjoying cross-border and international cooperation with other departments and customers. Result-oriented and structured way of working with high service orientation. Full professional fluency in both Spanish and English. Exposure to solar, PV, inverter, energy storage, or utility industry is a plus. Proven skills in managing after-sales service are a plus. What we offer
Unique opportunity to join a truly diverse, international, ambitious and rapidly growing GoodWe European based team. Excellent professional and personal development opportunities in a rapidly growing leading photovoltaic company. Passionate work environment with flat hierarchies and fast decision-making. Have fun and do something meaningful that will make a difference
-
Field Service Engineer Iberia
Hace 5 días
madrid, madrid, España Evident Microscopy Jornada completaHeadquartered in Tokyo, Japan, Evident employs around 2,000 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 350 people in 14 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various...
-
Field Service Engineer — Iberia
Hace 16 horas
madrid, comunidad de madrid, España JBT Marel Corporation Jornada completaJBT Marel Corporation is seeking a Field Service Engineer to install, maintain, troubleshoot, and optimise advanced food processing equipment across Iberia and the wider EMEA region. You will travel to customer sites, diagnose complex mechanical and electrical issues, perform preventive maintenance, and deliver hands-on training to operators and maintenance...
-
Service Engineer Iberia
Hace 2 días
Madrid, Community of Madrid, España GoodWe Jornada completaGoodWe Europe is seeking a Service Engineer Iberia to handle Level 2 support, train Level 1 team, and coordinate with distributors and EPC partners in Iberia. You’ll interact with service, R&D, and sales teams to resolve escalations. Based in Madrid, the role involves remote and on-site training, commissioning, and troubleshooting, with a strong emphasis...
-
Field Service Engineer — Iberia
Hace 2 días
Comunidad de Madrid, Comunidad de Madrid, España JBT Marel Corporation Jornada completaJBT Marel Corporation is seeking a Field Service Engineer to install, maintain, troubleshoot, and optimise advanced food processing equipment across Iberia and the wider EMEA region. You will travel to customer sites, diagnose complex mechanical and electrical issues, perform preventive maintenance, and deliver hands-on training to operators and maintenance...
-
Service Engineer Iberia
Hace 2 días
Comunidad de Madrid, Comunidad de Madrid, España GoodWe Jornada completaYour mission As a Service Engineer Iberia, you will be responsible for Level 2 service, supporting the local Level 1 technical support and hotline team to solve escalations. You are also in charge of training the L1 team and monitoring their performance. A typical day of a Service Engineer at GoodWe Europe also includes direct interactions with our key...
-
Service Engineer Iberia
Hace 2 días
Comunidad de Madrid, Comunidad de Madrid, España GoodWe Jornada completaGoodWe Europe is seeking a Service Engineer Iberia to handle Level 2 support, train Level 1 team, and coordinate with distributors and EPC partners in Iberia. You'll interact with service, R&D, and sales teams to resolve escalations. Based in Madrid, the role involves remote and on-site training, commissioning, and troubleshooting, with a strong emphasis on...
-
Field Service Engineer Iberia
Hace 7 días
Comunidad de Madrid, Comunidad de Madrid, España Evident Microscopy Jornada completaHeadquartered in Tokyo, Japan, Evident employs around 2,000 people at a total of 57 locations worldwide. Evident Europe, headquartered in Hamburg, Germany, employs approximately 350 people in 14 countries. The product portfolio includes a wide range of microscope systems used in clinical diagnostics, medical and basic research, as well as in various...
-
Field Service Engineer
Hace 2 días
Madrid, Community of Madrid, España Husky Injection Molding Systems Ltd. Jornada completaHusky Injection Molding Systems Ltd. is seeking a field service engineer based in Madrid to troubleshoot and service our injection molding systems at customer sites. After an initial training period, you will travel across Iberia to install, upgrade, and train customers, with up to 100% travel. A technical degree and fluent Spanish/Portuguese are required;...
-
Technical Service Specialist
Hace 3 días
Madrid, Community of Madrid, España Novonesis Jornada completaInterested in a career that matters? The European Animal and Plant Biosolutions Tech team consist of 13 people which are supporting a Sales team consists of 35 members, spread across the continent. To support the successful implementation of our business goals, you will collaborate closely with European and Global teams, including sales, marketing. You...
-
Customer Service
Hace 13 horas
madrid, madrid, España NRF (Nederlandse Radiateuren Fabriek) Jornada completaThis role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. The role plays a key part in ensuring customer satisfaction, operational accuracy and...