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Description
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420,000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is seeking a Customer Service Advisor for our Polish market.ResponsibilitiesHandle incoming calls and provide excellent customer serviceAssist customers with inquiries, issues, and complaintsProvide accurate and timely informationFollow company guidelines and proceduresWork effectively as part of a team
Requirements
Polish: C2 levelGood fluency in EnglishPrevious customer service experience preferredExcellent communication skillsAbility to work night shift hoursStrong problem-solving skillsAbility to work effectively in a team environment
Offer
38.5 hours/week. Day schedules between 9:00 am to 7:00 pm, from Monday to SundaySalary: €18.756 gross/year - Temporary contractIndividual career paths to grow within the projectWe are one of the world's largest provider of contact center servicesEngage in an excellent work environment and team building activities.Dynamic and international environment
