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Live Ops
hace 4 días
En Just Eat (JET) te esperan grandes oportunidades de desarrollo profesional. Somos un marketplace, líder en entrega de comida y productos de conveniencia a domicilio. Nuestra app y web conectan a millones de usuarios con cientos de miles de partners en países de todo el mundo
Sobre el puesto
En Just Eat Takeaway buscamos a un/a Delivery Specialist (Gestor de Tráfico) para formar parte de uno de los departamentos más estratégicos y que está experimentando gran crecimiento; el departamento de Delivery
En este rol, también tendrás la oportunidad de:
- Recibir y gestionar diferentes incidencias con pedidos en tiempo real.
- Emitir y recibir llamadas y chats para resolver cualquier incidencia o consulta de los repartidores relacionadas con pedidos en tiempo real.
- Resolver incidencias de forma efectiva.
- Estas son las habilidades y la experiencia que buscamos:
- Nivel usuario de herramientas tecnológicas.
- Organización, planificación y gestión del estrés.
- Excelentes habilidades de atención telefónica y comunicación escrita.
- Excelente comunicador y capaz de mantener la calma en todo tipo de situaciones, sobretodo aquellas que sean urgentes.
- Capaz de realizar múltiples tareas al mismo tiempo y tomar las decisiones adecuadas en cada momento con poca supervisión.
¿Qué ofrecemos?
- Jornada Part Time de 12 horas semanales o, si lo prefieres, de 20 horas semanales.
Horas complementarias (extras) disponibles. - Contrato temporal de 6 meses
- En Just Eat ofrecemos a nuestros colegas la oportunidad de desarrollarse y crecer junto con los mejores talentos en una de las principales empresas de delivery de comida del mundo. Al proporcionar un entorno creativo, dinámico e innovador, empoderamos a nuestra gente y les damos los ingredientes para el éxito.
¿Listo para unirte a nosotros como Delivery Specialist? Haz clic en Aplicar ahora y envíanos tu CV y una carta de motivación.
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