Community Manager Commercial Testing
hace 1 mes
About the job
As a Community Manager, Commercial Testing (f/m/d) your role is to support the company in the creation of an engaged community of users to collect first-hand feedback on commercial, marketing and business topics from our customers.
In this new role, the candidate will be driving the definition of the customer profiles, setting up the community platform, and engaging users to ensure motivation and commitment. In collaboration and alignment with the global stakeholders (Product Managers, Marketing Team, Commercial Teams and more), the candidate guides activities aligned with business priorities and projects. Content creation, moderation, and fostering interaction between brand and users are crucial aspects, with a focus on positive user experiences. The position requires strong analytical and digital skills for collecting and analysing customer feedback, including creation of reports and actionable insights, as well as managing documentation and ensuring compliance.
This is a 12 month contract with no possibility of contract extension. In this role, your primary responsibilities include but are not limited to:
Define Customer Profile and Recruitment:
• Utilize existing CRM systems to identify and define customer profiles in collaboration with the stakeholders.
• Elaborate and implement strategies to recruit and onboard customers into the community.
• Recruit and maintain a stable community base in the key countries identified.
Community Platform Setup:
• Define and align the scope of the community in terms of geographical scope, number of customers and intake process.
• Establish and configure the community platform where interactions and discussions will take place.
• Collaborate with IT and other relevant teams to ensure a user-friendly and visually appealing platform.
• Define and align with key stakeholders the KPIs to assess the project's success and define the next steps.
Customer Engagement:
• Implement engagement strategies to maintain motivation and participation within the community.
• Monitor community activities, respond to users' queries , and foster positive interactions.
• Collaboration with Business Units:
• Connect with business units and commercial teams to understand priorities and ongoing projects.
• Consult with commercial and product management teams to guide them in identifying the activities aligned with business objectives and priorities.
Content Creation and Surveys:
• Design and launch surveys, tests, and other interactive content for the community.
• Generate discussions, threads, and other engaging content to solicit feedback from community members.
• Moderation and Commitment:
• Moderate discussions, answer questions and ensure a high level of commitment from community members.
Brand Interaction:
• Ensure a positive interaction between users and the brand.
• Implement strategies to enhance the brand image within the community.
• Analysis and Reporting:
• Analyse data collected from community through surveys and other customer interactions, and create reports.
• Analyse community activities and report insights to the business.
• Provide regular updates on the performance of community initiatives and recommend improvements to the key stakeholders.
Documentation and Compliance:
• Manage necessary documentation and ensure compliance with relevant regulations within the community.
Your profile
• Bachelor's or master's degree in marketing, communication, business administration or an equivalent combination of education and work-related experience.
• Proven experience in community management, CRM, or related roles.
• Excellent communication and interpersonal skills.
• Familiarity with community platforms and social media.
• Analytical mindset with the ability to derive insights from data.
• Experienced with state-of-the-art digital surveying tools.
-
Trainee Community Manager, Commercial Testing
hace 2 semanas
Alcobendas, Madrid, España Straumann A tiempo completoPrimary Position Objectives As a Trainee Community Manager, Commercial Testing, your role is to support the company in the creation of an engaged community of users to collect first-hand feedback on commercial, marketing and business topics from our customers.In this new role, you will be driving the definition of the customer profiles, setting up the...
-
Business Development Manager, Cybersecurity
hace 1 mes
Alcobendas, Madrid, España Arrow Electronics A tiempo completoPosition:Business Development Manager, CybersecurityJob Description:Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and...
-
Global Category Manager Logistics m/f/d) 80
hace 3 semanas
Alcobendas, Madrid, España Schindler Holding A tiempo completoLocation: Madrid alcobendas, Madrid, Spain Job ID: 74573 We Elevate... You Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving. Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of...
-
Student
hace 3 semanas
Alcobendas, Madrid, España Lilly A tiempo completoAt Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...
-
IP&E Technology Field Application Engineer
hace 2 días
Alcobendas, Madrid, España Arrow Electronics A tiempo completoPosition:IP&E Technology Field Application EngineerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Most people live in the present. The world of...
-
Community Manager Commercial Testing
hace 1 mes
Alcobendas, España Straumann Group A tiempo completo**About the job** As a Community Manager, Commercial Testing (f/m/d) your role is to support the company in the creation of an engaged community of users to collect first-hand feedback on commercial, marketing and business topics from our customers. This is a 12 month contract with no possibility of contract extension. In this role, your primary...
-
Community Manager Commercial Testing
hace 2 semanas
Alcobendas, España Institut Straumann Ag A tiempo completoAbout the job As a Community Manager, Commercial Testing (f/m/d)your role is to support the company in the creation of an engaged community of users to collect first-hand feedback on commercial, marketing and business topics from our customers. In this new role, the candidate will be driving the definition of the customer profiles, setting up the community...
-
Trainee Community Manager, Commercial Testing
hace 2 semanas
Alcobendas, España Straumann A tiempo completoPrimary Position Objectives As a Trainee Community Manager, Commercial Testing, your role is to support the company in the creation of an engaged community of users to collect first-hand feedback on commercial, marketing and business topics from our customers.In this new role, you will be driving the definition of the customer profiles, setting up the...
-
Community Manager
hace 1 mes
Alcobendas, España Regalo Original A tiempo completoRegalo Original, empresa líder en el sector de los regalos personalizados, busca incorporar a una persona para desempeñar el puesto de Community Manager. Se integraría en el equipo de Marketing y Comunicación. Entre sus funciones se encontraría: - Gestión de las redes sociales de la empresa (instagram, tik tok, twitter, facebook, linkedin y...
-
Community Manager
hace 4 semanas
Alcobendas, España Adraba Global, s.l. A tiempo completoPara completar nuestro equipo buscamos un/a Community Manager y gestor/a de contenidos para incorporación en plantilla (NO freelance) en modalidad presencial (NO teletrabajo) a media jornada (horario de mañana). REQUISITOS - Experiência superior a 3 meses - Estudios acordes al puesto ofertado - Buena organización y control de calendario - Buen manejo de...
-
Community Manager
hace 1 mes
Alcobendas, España Grupo Konecta A tiempo completo¿Estás dispuesto/a a sacar tu máximo potencial de nuestra mano? ¡Queremos acompañarte en el proceso paso a paso! Confiamos en nuestros equipos, fomentamos su bienestar y las posibilidades de desarrollo profesional y, ¡nos encantará contar contigo! Las personas que se unan a nosotros/as tendrán la oportunidad de conocer desde dentro el...
-
Spain Community Operations
hace 4 semanas
Alcobendas, España reddit A tiempo completoReddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With ,+ active communities and approximately + million daily active unique visitors, Reddit is one of the...
-
Commercial Enablement Operations Manager
hace 4 semanas
Poligono Industrial Alcobendas, España Straumann Group A tiempo completo**Primary Position Objectives** The role of Commercial Enablement Operations Manager (f/m/d) is to drive operational efficiency across Commercial Enablement tools to support the efficient development and commercialization of the next generation of customer-centric sales solutions. The tasks include but are not limited to country stakeholder management,...
-
Community Manager
hace 4 semanas
Alcobendas, España Regalador A tiempo completo¿Quiénes somos? La empresa líder en el sector del ecommerce de regalos y una de las mayores editoriales de party y family games que comercializa sus juegos a nível mundial ¿A quién buscamos? - a un/a apasionado/a de las redes sociales y que le encante escribir - que hable bien inglés y, preferiblemente, alemán o francés. No obstante, no es...
-
Project Manager
hace 4 semanas
Poligono Industrial Alcobendas, España Ria A tiempo completo**Key Responsibilities (project manager)**: Lead projects from inception through deployment, identifying schedules and deadlines, scope, estimations and risks. Develop project implementation plans. Coordinate internal teams and vendors for the execution of projects. Report on project status, risks and outcomes. Revise the scope, schedule, or budget to...
-
Senior Marketing Manager- Healthcare
hace 4 semanas
Alcobendas, España Dexcom A tiempo completoAbout Dexcom Founded in , Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...
-
Senior Brand Manager HCP
hace 1 mes
Alcobendas, España Dexcom A tiempo completoAbout Dexcom Founded in , Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...
-
Sr Marketing Manager
hace 4 semanas
Alcobendas, España Dexcom A tiempo completoAbout Dexcom Founded in , Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...
-
Business Development Manager, Cybersecurity
hace 1 mes
Alcobendas, España Arrow Electronics A tiempo completoPosition:Business Development Manager, CybersecurityJob Description:Arrowâs Enterprise Computing Solutions (ECS) business is a global technology enablement company. We deliver value-added distribution, business consulting, and channel enablement services to the worldâs leading technology manufacturers and their channel partners that serve...
-
Business Development Manager, Hpe
hace 3 días
Alcobendas, España Arrow Electronics, Inc. A tiempo completo**Position**: Business Development Manager, HPE & OpenText Arrow's **Enterprise Computing Solutions** (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading...
-
It Business Development Manager
hace 4 semanas
Alcobendas, España Gft Technologies Se A tiempo completoSeleccione la frecuencia (en días) para recibir una alerta: IT Business Development Manager (Energía) Fecha: 30 dic. 2023 Lugar de trabajo: Remoto / Híbrido GFT es una compañía pionera en transformación digital que desarrolla soluciones sostenibles basadas en nuevas tecnologías, como la inteligencia artificial y blockchain/DLT. Los expertos...
-
Business Development Manager
hace 3 semanas
Alcobendas, España Gft Technologies Se A tiempo completoSeleccione la frecuencia (en días) para recibir una alerta: Fecha: 12 dic. 2023 Lugar de trabajo: Remoto / Híbrido GFT es una compañía pionera en transformación digital que desarrolla soluciones sostenibles basadas en nuevas tecnologías, como la inteligencia artificial y blockchain/DLT. Los expertos de GFT crean e implementan aplicaciones de...
-
Logistics Manager
hace 1 mes
Alcobendas, España EC DESARROLLADORES DE TALENTO SL A tiempo completoOur “Why” At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a...
-
Dell Enterprise Manager
hace 4 semanas
Alcobendas, España TD SYNNEX A tiempo completo¡Es muy gratificante trabajar en una empresa en la que TÚ marcas la diferencia! Si ta apasiona un sector en continua evolución como el de la tecnología de la información y disfrutas trabajando en un entorno dinámico, avanzado y de colaboración, TD SYNNEX es la empresa perfecta para ti. **¡Únete a nuestro equipo para conectar el mundo con la...
-
IT Project Manager
hace 1 mes
Poligono Industrial Alcobendas, España Ria A tiempo completoRia EMEA IT team is part of a global IT department distributed between Los Angeles (our Headquarters), Madrid and Kuala Lumpur. Our company is one of the leaders in the Money Transfer sector and needs to adapt its products to the different regions and regulations where we're operating, as well as launching new products across all these markets. That's why...