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Client Service Specialist for Online Payments
hace 2 semanas
Become this organization's new Client Service specialist in Valencia, a vibrant city with different cultures, excellent food and beautiful beaches
Tasks
Your responsibilities and impact working as Client Service for Online Payments:
Handling first line inbound administrative support requests by phone & email (B2B)
Assist new customers with their account activation, transaction status queries and financial requests
Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly
Emphasis on maintaining a strong customer relationship
Requirements
Skills, qualifications and interest you need to succeed in this role:
Soeaking a native leve of Swedish and a fluent kevel of English
Committed and dedicated
Having an interest in technology and analytics
Positive attitude toward changes
Team player with strong listening skills
Service-minded person with the ability to handle conflicts in a constructive manner
Being a strong communicator
No previous experience needed
Having a valid Spanish work permit or citizenship that allows you to work in an EU country
Benefits
What's in it for you?
Type of contract:
Indefinido
Working hours: 39h/week, Mon-Fr 8:30 - 18:00
Salary: 1500€ + performance bonus of potentially 200€ per month
Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
Equipment provided
Hybrid system after training
Spanish lessons
Meal allowances are possible
Constant training
International environment
Support from the company regarding NIE and SSN
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients.
What should you expect from living in Barcelona?
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
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