Community Team Leader

hace 1 mes

Madrid, Madrid, España tombola A tiempo completo
Join Our Vibrant Team

Are you passionate about fostering dynamic communities and fluent in Spanish? We are seeking a highly motivated individual to join us as a Community Team Leader. As we continue to grow, your role will be crucial in nurturing our community and enhancing user experiences across multiple platforms.

Core Responsibilities

Create and Apply Task Rotas

Design and implement task schedules to ensure seamless operational flow and team efficiency.

Complete Operational Shifts

Participate in and oversee operational shifts, including identity verification processes to maintain community integrity.

Maintain Team Communication Channels

Keep all team communication channels active and up-to-date, including managing WIKI pages.

Report and Escalate Key Events

Monitor significant community events and escalate them appropriately to ensure timely resolutions.

Support Efficient Time Management

Assist the team in effective time allocation and prioritisation of tasks to enhance productivity.

Report Process Failings

Identify and communicate any process inefficiencies to the Community Team Leader for continuous improvement.

Share Best Practices

Highlight and disseminate effective practices within the team to elevate standards and performance.

Provide Multi-jurisdictional Support

Deliver cross-team support across various jurisdictions to ensure cohesive community management.

Communicate Important Business Changes

Facilitate clear communication of key business updates and changes to the community.

What We Offer

Join a thriving workspace that encourages personal growth, inclusivity, and professional development. We offer a competitive salary package along with a suite of benefits designed to enhance your work-life experience.

Salary: 23,200€ actual (30h week); £30,933.33 Full Time Equivalent

Working Pattern: (all times local to Spain)

Monday:

Tuesday:

Wednesday:

Thursday:

Friday:

Type of Contract: Temporary - Coverage of long unpaid leave.

Attributes of Success

Education to at least bachelor's degree.Exceptional communication skills that effectively bridge diverse team members and community participants.A proactive approach to learning and continuous improvement within the role.Capability to identify and propose innovative solutions for community engagement challenges.Fluency in Spanish and English is essential for successful role executionVery good knowledge of MS office (especially Excel and PowerPoint).Previous experience in a similar position, supervising an active team.Relevant experience in staff development and performance management processes.Substantial experience dealing with HR matters.

Become an integral part of our story and contribute to a community where everyone has the opportunity to shine. We look forward to welcoming a leader who is ready to impact and innovate.

  • Team Leader

    hace 2 meses

    Madrid, Madrid, España CAS TRAINING A tiempo completo

    CAS Training, empresa de referencia con más de 20 años en consultoría tecnológica, outsourcing y formación especializada, selecciona un Team Leader para formar parte de importante proyecto REMOTOFunciones: Responsable de reporting e implementación de Data Solution Contribuye al desarrollo de la arquitectura del dato y determina y documenta decisiones...

  • Sales Team Leader

    hace 4 días

    Madrid Centro, Madrid, España Galaxy Connect A tiempo completo

    Job Summary:We are seeking a highly motivated and experienced Sales Team Leader to join our team at Galaxy Connect. As a Sales Team Leader, you will be responsible for leading a team of sales professionals and driving business growth through strategic sales initiatives.Key Responsibilities:Lead a team of 6-10 sales professionals to achieve sales targets and...

  • Sales Team Leader

    hace 3 días

    Madrid Centro, Madrid, España Galaxy Connect A tiempo completo

    Job Summary:We are seeking a highly motivated and experienced Sales Team Leader to join our team at Galaxy Connect. As a Sales Team Leader, you will be responsible for leading a team of sales professionals and driving business growth through strategic sales initiatives.Key Responsibilities:Lead a team of 6-10 sales professionals to achieve sales targets and...

  • Team Leader

    hace 3 días

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Southern Europe team at Environmental Resources Management (ERM). As a key member of our team, you will be responsible for leading a team of consultants across multiple countries, providing operational management and leadership to ensure the successful delivery of projects...

  • Team Leader

    hace 3 días

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Southern Europe team at Environmental Resources Management (ERM). As a key member of our team, you will be responsible for leading a team of consultants across multiple countries, providing operational management and leadership to ensure the successful delivery of projects...

  • Team Leader Lifecycle Services

    hace 2 horas

    Madrid, Madrid, España Emerson A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Leader Lifecycle Services to join our team at Emerson. As a Team Leader, you will play a critical role in overseeing the successful implementation and management of Long-Term Service Agreements (LTSA's), Small Projects (SMAP), and one-off Services (SO) within a nominated customer base for...

  • Customer Service Team Leader

    hace 1 día

    Madrid Centro, Madrid, España Kone México A tiempo completo

    Job DescriptionJob Title: Customer Service Team LeaderJob Summary:We are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Kone México. As a Team Leader, you will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure that our customer service and administration strategy is...

  • Customer Service Team Leader

    hace 2 días

    Madrid Centro, Madrid, España Kone México A tiempo completo

    Job DescriptionJob Title: Customer Service Team LeaderJob Summary:We are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Kone México. As a Team Leader, you will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure that our customer service and administration strategy is...

  • Team Leader

    hace 3 días

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    **Job Summary**Environmental Resources Management (Erm) is a leading sustainability consultancy, recognized as a leader in the ESG & Sustainability Consultancy industry. We have an impressive client base, including over 50% of global Fortune 500 companies. Our consultants deliver on high-profile and technically challenging projects, ranging from corporate...

  • Team Leader

    hace 2 días

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    **Job Summary**Environmental Resources Management (Erm) is a leading sustainability consultancy, recognized as a leader in the ESG & Sustainability Consultancy industry. We have an impressive client base, including over 50% of global Fortune 500 companies. Our consultants deliver on high-profile and technically challenging projects, ranging from corporate...

  • Team Leader

    hace 3 días

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    **Job Summary**Environmental Resources Management (Erm) is a leading sustainability consultancy, recognized as a leader in the ESG & Sustainability Consultancy industry. We have an impressive client base, including over 50% of global Fortune 500 companies. Our consultants deliver on high-profile and technically challenging projects, ranging from corporate...

  • Team Leader

    hace 2 días

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    **Job Summary**Environmental Resources Management (Erm) is a leading sustainability consultancy, recognized as a leader in the ESG & Sustainability Consultancy industry. We have an impressive client base, including over 50% of global Fortune 500 companies. Our consultants deliver on high-profile and technically challenging projects, ranging from corporate...

  • Clinical Trial Team Leader

    hace 1 mes

    Madrid, Madrid, España Chubb A tiempo completo

    Clinical Trial Team LeaderJob Description Role Description: The Clinical Trial Team Leader is responsible for coordinating and overseeing the end-to-end process of clinical trials, ensuring the successful completion of data in various systems and hand-off sheets. They will also field direct queries from brokers or clients regarding their clinical trial...

  • Team Leader

    hace 4 días

    Madrid, Madrid, España Siemens A tiempo completo

    About the RoleWe are seeking a highly skilled Team Leader to join our Rolling Stock department in Madrid. As a Team Leader, you will be responsible for leading a team of control software engineers and overseeing the development of locomotive control functions.Key ResponsibilitiesCoordinate and support a team of control software engineers to ensure the...

  • Team Leader

    hace 3 días

    Madrid, Madrid, España Siemens A tiempo completo

    About the RoleWe are seeking a highly skilled Team Leader to join our Rolling Stock department in Madrid. As a Team Leader, you will be responsible for leading a team of control software engineers and overseeing the development of locomotive control functions.Key ResponsibilitiesCoordinate and support a team of control software engineers to ensure the...

  • Operations Team Leader

    hace 4 horas

    Madrid, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking a seasoned Operations Team Leader to join our team at Mygwork, an inclusive employer and a member of the LGBTQ+ business community. As a key member of our operations team, you will be responsible for leading a dynamic team of customer service professionals in delivering exceptional customer experiences.Key ResponsibilitiesLead a...

  • Operations Team Leader

    hace 20 horas

    Madrid, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking a seasoned Operations Team Leader to join our team at Mygwork, an inclusive employer and a member of the LGBTQ+ business community. As a key member of our operations team, you will be responsible for leading a dynamic team of customer service professionals in delivering exceptional customer experiences.Key ResponsibilitiesLead a...

  • Community Manager

    hace 1 mes

    Madrid, Madrid, España Celonis A tiempo completo

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team:The Community team is part of the Global Value Engineering CoE...

  • Travel & Lifestyle Team Leader

    hace 3 días

    Madrid Centro, Madrid, España Empresa reconocida A tiempo completo

    Lead the Way with Our TeamAt Empresa reconocida, we're committed to delivering exceptional customer experiences that exceed expectations. As a key member of our team, you'll play a vital role in shaping the future of our business.About the RoleWe're seeking a highly motivated and experienced Team Leader to join our Travel & Lifestyle team. As a Team Leader,...

  • Travel & Lifestyle Team Leader

    hace 5 días

    Madrid Centro, Madrid, España Empresa reconocida A tiempo completo

    Lead the Way with Our TeamAt Empresa reconocida, we're committed to delivering exceptional customer experiences that exceed expectations. As a key member of our team, you'll play a vital role in shaping the future of our business.About the RoleWe're seeking a highly motivated and experienced Team Leader to join our Travel & Lifestyle team. As a Team Leader,...