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Customer Support Agent in Greece
hace 3 meses
Can you see yourself living abroad as an expat in Greece?
Can you also work within a multinational team providing support to markets in Europe, East Asia, and Canada?
If your answer is yes for both, this will interest you as a next career step.
Requirements –
Excellent communication skills.Familiarity with computer use.Experience working in a team, preferably in a multinational setting.Experience in a customer-facing roleA related degree is an advantage.Business fluency in English.Fluency in another support language.Please note that remote work requires residing in Greece. Responsibilities –Manage inbound calls and support chats.Analyze customer requests and ask analytic questions.Use tools & your training to assist and solve product issues.Log cases, interactions, and feedback in internal systems.Possible ad-hoc tasks like content moderation and translation.Stay up to date with the client's products & services.Attend on-going training sessions.Schedule & Leave –21 Days of annual leave + 12 bank holidays a year.Up to 30 extra paid leave days if attending public Greek universities.Perks & Benefits –Starting yearly salary of €14630.Monthly KPI-based performance bonus.Certified 4 weeks training, followed by a practice period.Greek culture/language classes.Comprehensive private health insurance.A wellness program & an onsite medical staff.Events and spacious offices.Pension fund.Moving Package –Logistical & administrative moving support by a dedicated team.Flight tickets and airport pickup.2 weeks hotel accommodation.Agency fees to find you a suitable apartment. For further information, you can send your inquiries to Additional Information –For more about Greece, visit –
www for rent prices.www for income details.www for a detailed cost-of-living guide. -- In addition to a good level of English, we are seeking fluency in either: European languages: French, Italiana, Spanish, Portuguese, German, Dutch, Swedish, Danish, Norwegian, Icelandic, Flemish, Gaelic, Hungarian, Finnish, Estonian, Maltese, Latvian, Lithuanian, Slovenian, Croatian, Czech, Polish, Romanian, Slovak. Asia languages: Japanese, Korean, Chinese/Cantonese/Mandarin, Hebrew, Kazakh. We are urgently scouting speakers of East Asia languages, reach out if you are fluent in one to discuss further incentives and relocation arrangements. Related keywords – Language Jobs, Jobs Abroad, Graduate, Linguistics, Content Moderation, Voice to Speech, Translation, Transcription, Quality Assurance, Localization, IT, No Experience, Entry level, Technical Support, Sales, Customer Service, Customer Support, Help Desk, Back Office. Equal opportunity and privacy commitment – We consider diversity as a fundamental resource and we offer everyone access to employment opportunities regardless of any classification protected by applicable national laws. Please let us know if you require special accommodations during the interview process.By applying for this position, you give your consent for hirehero and the employers offering the openings to process the data you have provided in your CV and/or any accompanying documents or information for the period of your application. As the owner of your personal information, we invite you to read your privacy rights in the Personal Data Management section. All provided information will be treated with strict confidentiality and on a need-to-know basis under the General Data Protection Regulation.
