International Agent
hace 4 semanas
What you will be doing
About us:
World Courier
Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide AmerisourceBergen is now Cencora, ranked #11 on the Fortune 500.
The Role:
We are hiring an International Agent to join our busy and fast-growing Operations and Customer services team based in Coslada, Madrid.
You will be the primary contact for clients and agents based in Middle East and Africa, as well as for the whole network of World Courier offices for shipments within these regions.
You will have the responsibility to book shipments and ensure that everything is done in a quality and timely manner so that shipments are delivered on time and in perfect conditions.
Location: Coslada, Madrid.
Shift Pattern:
Monday to Friday 9:00 – 18:00 (including 1 hour lunch break)Flexibility to cover one Sunday every 6-8 weeks, plus public holiday cover (paid as an overtime and receive an extra lieu day)Until the completion of the training period, you'll work all 5 days from the office. Thereafter, you can work 2 days from home (Hybrid)
What you'll be doing:
Handle enquiries from clients, agents and World Courier offices via phone and email in English and FrenchReceive bookings via email and update World Courier's internal tracking system.Provide quotations via email.Monitor and track ongoing shipments, reacting to any deviation from the plan.Keep clients and World Courier offices updated to the status of their shipment, especially regarding delays.Action all notes sent in World Courier's internal tracking system.Advise clear pick up/special delivery/temperature control handling instructions to an agent or destination office on how a shipment should be managed.Communicate any temperature results as soon as possible after delivery, checking and noting any deviations.Build and maintain relationships with World Courier offices, clients, agents, airlines, handling agents and suppliers.Ensure internal systems are kept updated when new jobs are raised in the system.
What your background should look like
What's in it for you:
Salary: Starting €24,090 per annum, increasing to €27,000 after 6 months (successful completion of the probation period).Annual Bonus Plan: 5%
Excellent Employee Benefits:
25 days holiday allowance plus bank holidays.Private Healthcare Insurance True Blue reward SchemeAnnual performance-based pay reviewAnnual Staff eventsCareer Progression OpportunitiesA unique opportunity to work for a Global purpose led organisation.
What you'll have (Candidate' requirements):
Language Requirement: Fluency in English and French , verbal and written. (Essential)Conversational level- Spanish languagePrior experience or knowledge of the logistics sector (Desirable)Able to follow procedures and instructions and provide relevant information on request.Knowledge of Ms Office- Word, Excel, Outlook.Ability to work as part of a team and independently.Strong team player – able to work constructively with colleagues inside and outside of the department to ensure the best possible service is always provided to the client.Self-motivated, uses own initiative and high attention to detailFlexible attitude – for working shifts and last-minute coverage.Able to prioritize workload, which may change throughout the day
What Cencora offers
All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.
Schedule
Full time
Affiliated Companies
Affiliated Companies: World Courier de Espana, S.A.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
-
International Agent
hace 2 semanas
Madrid, Madrid, España Cencora A tiempo completoOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...
-
Agente Comercial
hace 1 semana
Madrid Centro, Madrid, España EV International España A tiempo completoDescripción del puesto:. Estamos en busca de agentes comerciales motivados y con experiencia para unirse a nuestro equipo. Los candidatos seleccionados serán responsables de desarrollar y mantener relaciones comerciales con nuevos clientes, identificar oportunidades de negocio y alcanzar los objetivos de ventas establecidos. .Responsabilidades:. -...
-
International Agent Officer-4
hace 2 semanas
Madrid, Madrid, España AmerisourceBergen A tiempo completoWhat you will be doing Position Summary To be the primary contact for International agent locations for clients, for agents and World Courier offices for booking shipments or providing general and specific information from tracking shipments to quoting to validating invoices; All tasks are completed in a correct, timely and cost efficient manner; Shipments...
-
CUSTOMER EXPERIENCE AGENT with English
hace 2 semanas
Madrid, Madrid, España MSX International A tiempo completoCUSTOMER EXPERIENCE AGENT in Madrid – Norwegian, Danish, Dutch OR French with English Hello If you are enthusiastic about the automotive industry, you surely know about our company. We are a team of over 500 professionals in Spain and Portugal dedicated to enhancing our customers' business processes and outcomes. Collaborating with leading brands in...
-
Agente de Videocheck Automoción Junior con Alemán
hace 2 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoEn MSX IBERIA actualmente estamos buscando un/a Agente de Videocheck para el sector de Automoción para que se una a nuestro gran equipo en Madrid.El objetivo principal de Agente es apoyar a nuestro departamento en el análisis de vídeos grabados en talleres automovilísticos.¿Crees que puedas encajar? Entonces sigue leyendoLas funciones que realizarás en...
-
Telesales Agent
hace 2 semanas
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoBecome a part of an international company that helps over 16 million people globally and has been around for over 100 years Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for youTasks You will be answering inbound calls in language and offering insurance to the consumers...
-
Agent International Officer
hace 2 semanas
Madrid, Madrid, España AmerisourceBergen A tiempo completoWhat you will be doing Principal Duties & ResponsibilitiesThe holder of this position may perform the following tasks:Monitor and track ongoing shipments, reacting to any deviation from the plan Keep clients and World Courier offices updated to the status of their shipment, especially in regards to delays Action all notes sent in World-STAR Determine which...
-
Agent De Voyages
hace 2 semanas
Madrid, Madrid, España Ecole Tunon A tiempo completoDans le cadre de notre diplôme Bachelor Tourisme, l'École Internationale Tunon de Caen recherche :Un(e) Agent de VoyagesVous souhaitez mettre en pratique vos connaissances théoriques, acquérir une réelle expérience professionnelle ?Notre entreprise partenaire vous invite à faire valoir vos compétences professionnelles dans un environnement de...
-
Agent International Officer
hace 2 semanas
Madrid, Madrid, España AmerisourceBergen A tiempo completoWhat you will be doing:Principal Duties & ResponsibilitiesThe holder of this position may perform the following tasks:Monitor and track ongoing shipments, reacting to any deviation from the plan Keep clients and World Courier offices updated to the status of their shipment, especially in regards to delays Action all notes sent in World-STAR Determine which...
-
Agent de Voyages
hace 2 semanas
Madrid, Madrid, España Tunon A tiempo completoDans le cadre de notre diplôme , l'École Internationale Tunon de Caen recherche : Un(e) Agent de Voyages Vous souhaitez mettre en pratique vos connaissances théoriques, acquérir une réelle expérience professionnelle ? Notre entreprise partenaire vous invite à faire valoir vos compétences professionnelles dans un environnement de choix. ...
-
Agente de Reservas
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo ReservationsUbicación The Madrid EDITION, Plaza de Celenque 2, Madrid, Madrid, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-Management Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza...
-
International Tax Manager
hace 2 semanas
Madrid, Madrid, España Expedia, Inc. A tiempo completoIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the...
-
French & Spanish Telesales Agent remote
hace 4 semanas
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoBecome a part of an international company that helps over 16 million people globally and has been around for over 100 years Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for youYour roleYou will be part of an Elite team that shows best practices and tests new products and...
-
French & Spanish Telesales Agent remote
hace 2 meses
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoBecome a part of an international company that helps over 16 million people globally and has been around for over 100 years Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for youYour roleYou will be part of an Elite team that shows best practices and tests new products and...
-
Agent de Voyages
hace 2 semanas
Madrid, Madrid, España Ecole tunon A tiempo completoDans le cadre de notre diplôme Bachelor Tourisme, l'École Internationale Tunon de Caen recherche :Un(e) Agent de VoyagesVous souhaitez mettre en pratique vos connaissances théoriques, acquérir une réelle expérience professionnelle ? Notre entreprise partenaire vous invite à faire valoir vos compétences professionnelles dans un environnement de...
-
CUSTOMER EXPERIENCE AGENT in Alicante
hace 2 semanas
Madrid, Madrid, España MSX International A tiempo completoCUSTOMER EXPERIENCE AGENT in Alicante – Norwegian, Danish, Dutch OR French with English Hello If you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and...
-
CUSTOMER EXPERIENCE AGENT in Alicante
hace 2 semanas
Madrid, Madrid, España MSX INTERNATIONAL A tiempo completoCUSTOMER EXPERIENCE AGENT in Alicante – Norwegian, Danish, Dutch OR French with English HelloIf you are a fan of the motor world, you will have already heard about us. Surely you know that we are more than 500 automotive professionals in Spain and Portugal developing and implementing solutions that improve our customers' business processes and results. We...
-
Global Forwarding Agent
hace 4 semanas
Madrid, Madrid, España C.H. Robinson A tiempo completoWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent (Ocean Export). Is that you?As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight.A successful Global Forwarding Agent thrives in a...
-
Global Forwarding Agent
hace 2 meses
Madrid, Madrid, España C.H. Robinson A tiempo completoWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent (Ocean Export). Is that you?As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight.A successful Global Forwarding Agent thrives in a...
-
Flemish Telesales Agent Dutch + French
hace 2 semanas
Madrid, Madrid, España Recruit4Work S.L. A tiempo completoBecome a part of an international company that helps over 16 million people globally and has been around for over 100 years Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for youTasksAnswering Inbound calls with a repair requests for appliances. You should have a strong...
