Global Forwarding Agent

hace 2 semanas

Madrid, Madrid, España C.H. Robinson A tiempo completo

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent (Ocean Export). Is that you?

As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight.

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You'll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

If this all sounds good, let's talk more about what you'll be working on.

On Your Next Adventure, You'll:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.

Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.

Build great relationships with customers, responding timely and following up on issue resolution

Provide reporting and documentation support to internal and external customers.

Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

You're a Great Fit if You Have:

High school degree or GED equivalent

Minimum of 1 year of Global Forwarding experience specifically in OCEAN freight

Values a diverse and inclusive work environment

Excellent communication, prioritization, and multi-tasking skills

Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs

Ability to work in a fast-paced and deadline-driven environment

What do we offer?

Real career possibilities and the opportunity to develop your talent in a fast moving, global organization

A fun, positive and open environment which encourages thinking outside the box

Use and develop your language skills in our international work environment.

Our offices speak over 26 European languages each day.

Compensation includes a monthly salary and bonus based on personal, team performance and business growth.

Benefits package which includes: commuter allowance, life insurance, WFH 2 days/week, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent,

Employee Assistance Program ICAS

If this sounds like the job for you, let's talk We can't wait to hear from you

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit

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