IT Support

hace 5 días


Madrid, Madrid, España Swissport A tiempo completo

Swissport is actively seeking an IT Support to join our team in HQ Madrid.

Role & Function

As a local point of contact for users, the IT Support ensure the deployment of IT activities, provide Business and Operations IT support.

Responsibilities

· Provides assistance daily basic support Business and Operations, IT equipment Break and Fix;

· Manage deployment, monitoring, maintenance, development, upgrade and support of all current IT systems including Operating systems, Telecommunication, Software applications and hardware peripherals...

· Provide Network and applications access;

· Support and provide helpdesk / assistance to internal/external users and partners

· Maintenance and preventive maintenance of IT equipment, hardware and network;

· Make inventories of all IT equipment and other peripheral and ensure frequent and periodic inventories update;

· Participate ongoing and upcoming projects;

· Research current and potential resources and services

· Keeping management and stations updated on progress

· Identify and prepare hardware for disposal when appropriate

· Monitor security of all technology and advise staff of security breach and/or change in password or security status

· Communicate regularly with Management and all users of information services and systems

· Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements

· Manage financial aspects of the IT Department, including purchasing, budgeting, rolling forecasting and review

· Meets with departments managers and stations to discuss system requirements, specifications, costs and timelines

· Negotiate cost and administer supplier contracts and services agreements

Requirements

· Knowledge of hardware and software

· Up-to-date knowledge of the latest IT and software trends

· Ability to work well with people

· Strong communications skills

· Excellent organisational skills

· Flexible

· Enthusiasm for continual learning

· Willingness to travel within Spain



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