Practicas Sales Assistant

hace 2 meses


Málaga, Málaga, España ALLIWANT A tiempo completo

Nos gusta apoyar la formación de los estudiantes, por eso estamos en busca de una persona que tenga ganas de comenzar en el mundo laboral a través de prácticas profesionales formando parte de nuestro equipo, en nuestra sede central de Málaga.

Buscamos una persona apasionado/a por la moda, proactivo/a y cuidadoso/a con los detalles para formar parte del equipo.

Funciones:

  • Soporte proactivo y reactivo: resolver los incidencias de los clientes de forma rápida y eficaz por los diferentes medios de comunicación (rss, correo electrónico, whatsapp)
  • Proporcionar información sobre productos y servicios
  • Representar la voz de la empresa en la primera línea de la atención al cliente
  • Compartir los comentarios de los clientes con los demás equipos para mejorar la experiencia del cliente
  • Actualizar cuentas e informar de petición de cancelaciones
  • Ayudar con los reembolsos y las devoluciones
  • Flexible y empática, con atención al detalle y sensibilidad por el producto y la marca.
  • Gestión de clientes, entusiasta, proactiva y positiva.
  • Dominio del lenguaje y el tono
  • Comunicación clara
  • Capacidad para hacer varias cosas
  • Atención al detalle
  • Capacidad para resolver problemas
  • Capacidad de trabajo en equipo


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