Technical Application Specialist

hace 2 meses

Madrid, Madrid, España Abbott A tiempo completo

About Abbott

At Abbott, we're dedicated to helping people live more fully, in everything we do. We're creating the future of healthcare through life-changing technologies and products that make you healthier and stronger, quickly identify when you have a

medical need, and treat conditions to help you get back to doing what you love.

With headquarters in north suburban Chicago, we serve people in more than 160 countries with leading medical devices, diagnostics, nutrition products and branded generic medicines. Our 115,000 colleagues are helping millions of people to live better and healthier, every day around the world.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of.
  • A company named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

The Opportunity

This position works out of our Spain in the Diagnostics division. Our diagnostics provide information you need, when you need it, so you and your doctor can make better decisions. Abbott has pioneered innovative ways to screen, diagnose and monitor a vast range of health conditions with speed, accuracy and efficiency across core laboratory, molecular and point-of-care diagnostics. We are focused on making many kinds of testing and digital solutions accessible to more people in more places — for many of the world's most pressing health challenges

As a Technical Application Specialist, you'll be responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on-site assay implementation, application support, and application troubleshooting on Abbott Systems

What You'll Do

  • Ensures that all activities are performed in compliance with quality system requirements.
  • Deliver customer operator training in Abbott facilities or on-site.
  • Perform new instrument and assay implementations through Test Of Record (TOR).
  • Perform on-site assay investigation, troubleshooting and operator training and coaching.
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates.
  • Travel extensively within the service area.

Required Qualifications

  • Bachelors degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Proven track record in a similar position supported by management and customer references
  • Successful engagement with customers, specifically lab staff.
  • Strong communication, coaching and training skills.
  • Technical expert for product line responsibility.
  • Strong experience in use of analytical and software tools.
  • Good English and computer skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call or email


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