Quality Engineer Customer Service

hace 2 semanas

Sant Cugat, Barcelona, España Marelli A tiempo completo

Quality Engineer – Customer Service

Become a Part of the Marelli team. We are a global independent automotive supplier with a passion for performance and speed. We are pioneers of the future of mobility. Our story is built on innovation and manufacturing excellence. Every day, we drive change and co-create what comes next. Our purpose is simple yet ambitious: "Let's push the boundaries together. We aspire to shape future mobility dreams and turn them into reality."

Joining the Marelli Automotive Lighting & Sensing means becoming a part of something bigger, a place where you can explore your potential, pioneer innovation, Marelli Automotive Lighting & Sensing designs, develops and integrates a wide and complete range of top-notch solutions for external automotive lighting systems, as well as innovative sensors to support future ADAS/AD features including LiDAR-sensor technology.

For more information about Automotive Lighting & Sensing division please click on this link.

As a global yet fast-evolving company, we're looking for team members who want to grow and evolve with us.

About the role:

We are looking for a Quality Engineer Customer Service who will join to Quality department team to be part of the Customer Service, reporting directly to the Customer Service coordinator; this position is based at our manufacturing plant in Llinars del Valles (Valles Oriental).

As a Quality Engineer, you will:

Verify and control the claims coming from customers (OEM's).

You will work in a cross-department to solve problems and find solutions

You will support to QM for quality management in the relationship in front of the customer in particular referring to timing of answers and 8D documentation management.

You will use tools for problem solving and specific customer's tools.

You will create and follow the customer incidents in a internal Data Base following the Web sites of Customers.

You will establish the communication channels with the customers via email or conference call for the exchange of information.

You will prepare the claim evolution of customers and parts based in the claims received.

You will prepare specific documents, evolution of ppm's in cutomer side to Create the Process flow chart for the incoming parts.

You will introduce the customer claims related in the Data base and follow the answers.

You will verify of corrective actions introduction.

You will monitor the claimed parts in a proper reporting to our Management about the quality performance.

You will participate in the customer's Audits at Production Line Plants.

You will support the SQA team.

What you will bring:

To be a part in the decision making.

To be a part of the transversal team.

Learn and growth in a manufacturing environment to contribute on the improvements of our quality levels.

Develop creativity in the assigned projects.

Other skills that we would welcome:

Adequate experiences on production and technologies processes for plastic injection.

Auditor for process verification

Quality Management

Office programs. Excel, Access

English language and Spanish. Also valued German / French / Italian

Excellent reactivity, problem solving, 8D methodology

What's on offer:

Yet supportive and high-performing international team with an inspiring ambition to transform the future of mobility.

In onboarding and further training that will set you up with Marelli's speed.

Flexible work model, helping you to achieve work-life balance.

Take the next step:

Together, we will drive the world towards a safer, greener, and better-connected future.

Are you ready to make your mark, shape the future of the automotive industry, and drive the growth of the Automotive Lighting & Sensing business?

Talk to us To apply, submit your application.

About us:

Marelli is one of the world's leading global independent suppliers to the automotive sector, with a strong and established track record in innovation and manufacturing excellence. Our goal is to change the future of mobility by working with our customers and partners to create a safer, greener, and more connected world. Our team supplies all major automotive manufacturers in Asia, Europe, and North and South America and the top racing teams in motorsport world championships. Our technology is purpose-driven and meticulously designed to deliver tangible value that truly matters to our customers.

Our business areas are automotive lighting and sensing, thermal solutions, electronics, green technology solutions, interior experience, propulsion solutions (e-powertrain and powertrain), ride dynamics, motorsport, and aftermarket business.

Within the walls of Marelli, we believe in enabling people to do their best work. Our cultural attributes - Drive Results, Accountable, Entrepreneurial, Inclusive, Innovative, and Aware - are the cornerstones of a new Marelli culture. Be part of it

At Marelli, we believe in the importance of diversity and inclusion in our workplace. We are committed to nurturing talent in our diverse environment, and we take pride in our various employee resource groups, such as Marelli Women, Brains & Hearts Wellbeing, All Cultures, and Marelli's Rainbow. We believe these groups foster creativity and innovation through the unique perspectives of a multicultural community.

Connect with us on LinkedIn and learn more about Marelli at

  • Field Service Technician

    hace 1 semana

    Sant Cugat, Barcelona, España KHS Klöckner Holstein Seitz, S.A. A tiempo completo

    KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new...

  • Field Service Technician

    hace 3 semanas

    Sant Cugat, Barcelona, España KHS Klöckner Holstein Seitz, S.A. A tiempo completo

    KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new...

  • Baxk Office Representative BeNeLux

    hace 1 mes

    Sant Cugat, Barcelona, España Talent Search People A tiempo completo

    Do you have a Native level of Dutch? Do you have previous experience in customer service, administration or logistics? Then this is your chance to work in a multinational organization with a positive working environment

  • Outbound Specialist with high level of Polish

    hace 4 semanas

    Sant Cugat, Barcelona, España Talent Search People A tiempo completo

    Do you have a Native level of Polish? Do you have previous experience in customer service, administration or logistics? Then this is your chance to work in a multinational organization with a positive working environment

  • Customer Service con Inglés en Sant Cugat

    hace 3 días

    Sant Cugat, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? Empresa del sector Textil ¿Qué harás en tu nuevo puesto? Seguimiento de clientesTrazabilidad de envíos de producto.Atención al cliente y asesoramiento de productos.Actualización de base de datos. ¿A quién buscamos (H/M/D)? Experiencia entre 1-3 años en posiciones similares.Inglés mínimo C1Otro idioma cómo Francés y...

  • Senior Database System Engineer

    hace 3 semanas

    Sant Cugat, Barcelona, España Ambit BST A tiempo completo

    We are looking for a "Senior Database System Engineer" who will offer service to a multinational pharmaceutical company. SKILLS :+2 years of hands-on experience in a similar position.Expertise with common database technologies (PostgreSQL, Microsoft SQL Server, Oracle)Demonstrated experience with ITIL processes (Change/Problem/Incident management)Automation...

  • Drives Service Workshop Manager

    hace 1 mes

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    Drives Service Workshop ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Service Technician for Low and Medium Voltage Switchgears

    hace 2 semanas

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    Field Service Technician for Low and Medium Voltage SwitchgearsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • ServiceNow Consultant

    hace 1 mes

    Sant Cugat, Barcelona, España Ambit BST A tiempo completo

    We are looking for a "ServiceNow Consultant" who will offer service to a multinational pharmaceutical company.TASKS :You will be in deep contact with the business to consult in their demands related with create/modify catalog items, ITSM processes, SecOps, HR case management and Reporting modules.In addition, you will need to connect with the DevOps factory...

  • ServiceNow Consultant

    hace 1 día

    Sant Cugat, Barcelona, España Ambit BST A tiempo completo

    We are looking for a "ServiceNow Consultant" who will offer service to a multinational pharmaceutical company.TASKS :You will be in deep contact with the business to consult in their demands related with create/modify catalog items, ITSM processes, SecOps, HR case management and Reporting modules.In addition, you will need to connect with the DevOps factory...

  • Customer Service

    hace 7 días

    Sant Just Desvern, Barcelona, España Dogfy Diet A tiempo completo

    ¿Conoces Dogfy Diet? Dogfy Diet es más que una empresa, es un movimiento que nace en 2019 dedicado a transformar la manera en la que cuidamos a nuestros fieles compañeros. Nuestro objetivo es llevar comida natural y cocinada a todos los hogares, mejorando así la alimentación y la calidad de vida de nuestros perros. Embarcamos en esta aventura dispuestos...

  • Customer Service

    hace 2 semanas

    Sant Just Desvern, Barcelona, España Dogfy Diet A tiempo completo

    Dogfy Diet es una empresa que cree que nuestros perros merecen una vida saludable. Por ello, elaboramos comida natural, cocinada a fuego lento con ingredientes 100% naturales, comercializada bajo un modelo de suscripción flexible.En estos momentos nos encontramos en una etapa de expansión y por ello estamos ampliando nuestro departamento de Atención al...

  • Commissioning Engineer Robot

    hace 1 mes

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    Commissioning Engineer RobotTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field robotics intern

    hace 2 semanas

    Sant Cugat, Barcelona, España Agrikola A tiempo completo

    Company Description Agrikola.AI is a company located in Sant Cugat del Vallès that is dedicated to eradicating pesticides and reducing the carbon footprint of agriculture through AI and robotics. Our autonomous electric UGVs utilize advanced sensors and photonics for active crop protection. We leverage big data and predictive AI models to provide actionable...

  • UPS/SAI Field Service Technician

    hace 3 semanas

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    UPS/SAI Field Service TechnicianTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Senior Front End Developer

    hace 3 semanas

    Sant Cugat, Barcelona, España GFT Technologies SE A tiempo completo

    GFT is a digital transformation pioneer that develops sustainable solutions based on new technologies including artificial intelligence and blockchain/DLT. GFT experts create and implement scalable software applications that make access to innovative business models safe and easy. We are looking for an enthusiastic and dynamic person willing to work as a...

  • Project Lead Engineer

    hace 4 semanas

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    Project Lead EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

  • ETO Projects Tendering Manager

    hace 5 días

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    ETO Projects Tendering ManagerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Order Management Specialist

    hace 1 mes

    Sant Quirze del Vallès, Barcelona, España ABB A tiempo completo

    Order Management SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Administrativo/a para soporte en nuestro Summer School

    hace 2 semanas

    Sarrià-Sant Gervasi, Barcelona, España Oak House School A tiempo completo

    The Summer School Administration Assistant (SSAA) will consistently work towards outstanding levels of customer service and help students, staff and families to have a positive experience of the Summer School. . The SSAA will work across different school functions, such as communication, technology, human resources, group logistics in relation to the Summer...