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Customer Service with Dutch
hace 7 días
OUR CLIENT:
Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions.
They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes.With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence.
YOUR FUNCTIONS:
In the reservations/booking department you will be in charge of the following tasks: - Customer service to resolve guest queries via telephone and/or email.
- Provide accurate information about the resort's facilities, activities and services. - Assist guests in booking accommodation, meals and leisure activities. - Manage incidents and complaints. . .POSITIONS REQUISITES:
Formación:
Bachillerato
Idiomas:
Holandés:
C2.
Conocimientos:
customer serivce.
What we need from you:
- Fluency in Dutch and English is a must.
- Previous customer service experience would be an asset, preferably in a hospitality or tourism environment.
- Excellent communication and interpersonal skills.
- Strong problem solving skills and proactive approach to customer satisfaction.
- Ability to multitask and prioritise responsibilities in a fastpaced environment.
- Proficient in basic computer applications (e.g.
Microsoft Office, reservation systems YOUR BENEFITS:
What we offer:
- Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards)
- Hours/Shifts:
Experiencia:
No se requiere
Idiomas:
Español – Avanzado. Inglés – Avanzado. Neerlandés – Avanzado
Jornada:
Completa
Horario:
Rotating shifts
Salario:
desde € anual
Extras: 2000 more of bonus
Inicio:
Incorporación inmediata
Sobre Randstad:
Empresa trabajo temporal
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