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Customer Service With Dutch/Danish/Norwegian Or

hace 3 meses

Barcelona, Barcelona, España Jr Spain A tiempo completo
col-wide

Job Description:
Atención al cliente- BARCELONA, Barcelona (España)- De duración determinada- Completa- Publicado el 20/03/2024- En qué consiste el trabajo:
  • Are you looking for your next challenge? From IMAN Temporing we can help you
  • We are looking for full
  • time agents (39h/week) with an advanced level of Dutch, German, Danish or Norwegian (C2) and an intermediate level of English (B1)
  • You will be providing customer support for a well
  • known multinational
- #Conectamoseltalentoconlasoportunidades
  • Your responsabilities:
  • Provide accurate and timely responses to customer queries regarding products, services, and company policies.
  • Utilize resources and materials to effectively address customer inquiries and guide them through relevant processes.
  • Handle website-generated contact forms and provide support through digital channels.
  • Maintain a positive and friendly tone while engaging with customers, ensuring a high level of customer satisfaction.
  • Deal with all calls in accordance with the applicable Service Levels and the Guidelines/Call scripts provided by the company.

  • Offer:
  • 6 months contract with us + unlimited contract directly with the company
  • Schedule: 8 a 16h, 9 a 17h, 11 a 19h (39H weekly)
  • Salary: 22.046,13 € gross/yearly
  • The position requires uninterrupted presence at the office during the first 6 months. After, hybrid model (2 weeks a month presentially). However, you must be flexible.
  • Se valorará:
  • High school diploma
  • C2 Norwegian, Danish, Dutch or German
  • B1 English
  • Experience working in contact/call center