Hands-on Operations Manager

This is not an offshoring back-office job for an international company. You will be a key player in our distributed team. We're searching for an operations manager to help us tie our systems together, keeping the vital organs of our organization working

If you like solving complex business problems, we need you Read on

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Who are we? We are Laminar Projects

We are a developer of construction software and a high-end construction project management consultancy. Improving construction strengthens the very foundation of human civilisation. (Watch our short film about it).

As a consultancy, we are focused on genuinely upgrading the way construction projects are delivered. We bring control and clarity to projects using a pragmatic mix of the latest technology, our own processes, and a big dose of common sense.

We then take the deep understanding of the projects we work on to develop construction management software products that anyone can use to deliver their projects better. Our tech team are building a full suite of products one module at a time – kind of like office 365 but for construction management. (Check out Shape, our construction management tech and watch this video about what we are doing)

The core of all this is our true secret sauce; people. We only recruit the very best both in capability and personality. We are deeply focused on designing a new type of organisation that is optimised for the flourishing of the people in the team first and foremost. People that join us develop fast as a whole person in ways they never imagined. (Read more about our vision and mission).

This approach has allowed us to grow from just 2 people in 2017 to over 160 today and we are still very much at the beginning Joining us isn't just some "job", it is a transformative educational experience. We challenge you to be your best self in all aspects of life.

Any role that you start with at Laminar should be seen only as a starting point. Our fast growth means that there are many diverse and interesting challenges available and it is up to you to guide yourself into whichever areas you are most interested in – we will enable it.

(Get to know us better by watching a few of our videos)

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4 core values for a good life

We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. So our values reflect the 4 levels of relationships that each of us has:

Grow yourself – Your relationship with yourself Care about people – Your relationship with others around you Execute to greatness – Your relationship with your team Build civilisation – Your relationship with humanity and the world

This goes much deeper but for the sake of brevity, we will keep the summary version

We enshrined our values in our vision:

We exist so that everyone in our team can thrive in a high-impact community that:

Connects us with meaningful relationships Inspires us to develop ourselves to become better humans Empowers us to pursue our own learning adventures

We believe that, by first doing this, we can achieve the highest levels of value for the world.

And enable the achievement of our vision through our dual missions:

To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society

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The Role

You will be ensuring our entire global team is operating efficiently by designing, implementing, operating and continuously improving our processes and systems.

Team

In our operations team, we get things done and enable everyone in the organization to get things done too. Our operations team covers a broad range of areas including, finance, administration, IT, legal, compliance and strategic initiatives. Your initial leader will be our director of operations.

Your top 3 objectives

Drive the architecture of Laminar's systems to ensure optimal set up for scalability and efficiency. Building / re-designing new processes/systems to meet the evolving needs of Laminar's business To develop yourself and everyone around you Support cross-functional teams on developing and implementing systems, procedures, and best-practices, improving how we operate

Your top 5 responsibilities

Own strategically critical projects: Support cross-functional teams in developing and implementing systems, procedures, and best practices, improving how we operate Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well Standardise usage of our digital solutions: In Laminar, we use digital solutions (apps) to make our life easier. You will make sure that these are correctly used across stakeholders, and that the value that we extract from these apps is maximised. You can research and implement tools that automate repeatable processes Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver efficiently and effectively. Develop and monitor operational metrics, auditing our processes as required. Your role will involve documenting processes and keeping the internal systems organised Design & implement systems and processes: You will have the opportunity to drive the backbone of the business, by setting up new systems and upskilling our processes. You'll help us do things in a better and more data-driven way

Your Capabilities

You will be a proven operations leader who knows how to switch between being a project manager, leader, communicator, researcher and doer to make things better.

You are a resilient, determined, organised and self-driven person that doesn't just follow the status quo, but is able to bring new ideas and tools to the table.

You can understand the big picture (problems concept) and have the ability to break any problem into small actionable chunks.

You are self-driven and have a passion to learn and evolve constantly.

Must-Have (The fundamentals)

Mastery: Operations background in medium-sized organisations or start-ups where you've managed the correct use of different digital solutions. You know how to design systems that help you in keeping everything registered, documented and traceable, so no detail escapes you. And you know how to make them visible to internal stakeholders Communication: Precise and structured communicator both written and verbal in English Leadership: A strong team leader that can be seen as highly reliable. Impact: A track record of making organisations better beyond just doing the basics

Nice to Have (If you don't have it now you will after joining)

Mastery: Decent Excel skills and a strong interest in data management. Strong knowledge of Microsoft Office 365 tools and apps, including Power Automate, Sharepoint, etc Communication: Fluency in English Leadership: A relentless approach to dealing with people Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact

Laminar isn't the place for you if any of the following is true:

You want an easy, chilled-out role without much challenge You like to be the smartest person in the room You don't like continuously receiving honest candid feedback You prefer to do your own thing rather than work with a team

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Salary and Benefits

Standard Stuff

Paid Annual Leave 25 days + statutory Bank Holidays Flexible hours Compensation for this role depends on your capability level Private health insurance IT Equipment All travel costs outside of your local area are covered

Note: if you are based in the Philippines, the respective market related salary bands and local benefits will apply. Should you be working remotely from any other location during your transition period based on your relocation process, the salary offered will be market related to your location at the time.

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The Life-Changing Stuff

Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years' worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That's literally what our vision is all about and the primary reason Laminar exists Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won't be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in With Laminar, development is unbounded Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us A generous equity scheme: as a fast-growing consultancy as well as the fact we are building software this has a huge upside, particularly for people that stay with us through our growth

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Applying properly Important

We get thousands of applications so please write us a letter as part of your application explaining:

Why do you want to join us? What do you think you bring to the team?

We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly.

After that, we will reach out to you to schedule a casual conversation to help you to know us a bit better and tell us a bit about yourself.

After that, we will schedule a couple of technical and personal assessments to understand what your level of capability is based on our own development matrix. This is to ensure that when you join you are starting at the right level of responsibility based on your capability not just based on experience.

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