Rockfon Technical Support Advisor

hace 2 semanas


Barcelona, Barcelona, España ROCKWOOL Group A tiempo completo

Rockfon Technical Support Advisor

ROCKWOOL PENINSULAR

Descripción

Rockfon es uno de los principales proveedores de techos y soluciones murales de lana de roca.

El Asesor Técnico tiene la responsabilidad de dar cobertura técnica de productos y sistemas a clientes, así como soporte a la red de ventas.

RESPONSABILIDADES PRINCIPALES:

Definir y llevar a cabo los planes de seguimiento de los productos del mercado, organizando la realización de los ensayos con los medios propios del Grupo ROCKWOOL, o bien en laboratorios del exterior.

Garantizar asistencia técnica en prescripciones, colaborando con el equipo de ventas.

Asesorar a los clientes (Distribuidores, prescriptores, instaladores, etc.) y comerciales de la empresa respecto al mejor uso de

los sistemas Rockfon, integrados en soluciones constructivas que respondan a los requerimientos técnicos y económicos de los

clientes.

Proporcionar formación técnica interna y externa.

Participar en el desarrollo de nuevos productos de acuerdo con las especificaciones del Departamento de Marketing en relación con las directrices facilitadas desde las fábricas de Rockfon, así como con partes subcontratadas o socios de fabricación aprobados por la Dirección Comercial.

Gestionar el proceso de adquisición de certificaciones para productos y fábricas como el marcado CE, fuego, acústica o higiene

(entre otros) de acuerdo con la normativa vigente en España.

Realizar un seguimiento después del lanzamiento de nuevos productos: supervisión de la instalación, visitas externas con el

equipo de ventas, etc.

Estudia los litigios de calidad que le sean confiados y propone la solución más adecuada para su resolución.

Contribuirá con sus conocimientos a la confección de la Documentación técnica y a la publicidad de nuestros productos.

Mantiene al día la documentación técnica: catálogos, normas, ensayos. Clasificados y guardados de modo que sean de fácil

uso para el departamento y para otros usuarios de otros departamentos. Mantenimiento y actualización de las bases de datos de precios y gestión de precios de productos especiales.

Requisitos

Estudios mínimos

Ingeniería Técnica - Arquitecto Técnico-Grado en ingeniería

Experiencia mínima

Al menos 2 años

Conocimientos necesarios

Arquitectura

Acústica

Asistencia técnica

Construcción

Documentación Técnica

Especificaciones

Documentación

Ventas

Asesor

Información y formación de productos

Requisitos mínimos

Grado en Ingeniería, Arquitectura Técnica o similar.

Fluidez en inglés, tanto hablado como escrito.

Imprescindible conocimientos o experiencia en el ámbito de la acústica y del sector.

Se busca una persona con excelentes habilidades comunicativas, con iniciativa, autonomía y capacidad de organización multitarea.

Disponibilidad para viajar.

Nivel

Empleado/a

Beneficios sociales

Porcentaje sobre objetivos Flexibilidad horaria Seguro médico Cheque restaurante Otros beneficios:

Formación interna y externa

R0028040


  • Technical Support Advisor

    hace 4 semanas


    Barcelona, Barcelona, España Expatgenius A tiempo completo

    Technical Support Advisor (German-speaking) - Tech Industry Spain » Barcelona Posted Job description:DescriptionIn this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems...


  • Barcelona, Barcelona, España Talingual A tiempo completo

    German speaking Technical Support Advisor We are very excited to announce an exciting new role for our client in Spain. If you are a sales professional with fluent in German and have a passion for digital marketing then we are looking for you This position will be for our client – a global outsourcing partner - and is based in their offices in the...

  • Technical Support Advisor

    hace 4 semanas


    Barcelona, Barcelona, España Concentrix A tiempo completo

    In this role, you ́ll work across the different support functions defining the end-to-end activity leading to the right customer solution. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you...

  • Technical Support Advisor

    hace 4 semanas


    Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    In this role, you ́ll work across the different support functions defining the end-to-end activity leading to the right customer solution. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you...

  • Technical Support Advisor

    hace 4 semanas


    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Today, working for technology brands rimes with passion, energy, and innovative spirit. This sounds like you. Are you ready to join a brand that strives every day to revolutionize the world? Here you goYour responsibilities and impact as a Technical Support Advisor will be: Supporting clients' activities by offering world-class service to their customers...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you interested in technology and know a few things about it? Do you want to be part of a multicultural team in a company that works alongside well-known brands? You want to live in beautiful Barcelona? Then this could be the perfect opportunity for you to have the experience of a lifetime Your responsibilities and impact as a Technical Support Advisor...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you interested in technology and know a few things about it?Do you want to be part of a multicultural team in a company that works alongside well-known brands?You want to live in beautiful Barcelona?Then this could be the perfect opportunity for you to have the experience of a lifetimeYour responsibilities and impact as a Technical Support Advisor will...


  • Barcelona, Barcelona, España Nordsabroad A tiempo completo

    Barcelona boasts a unique blend of historic charm and modern vitality.As you navigate your professional journey in this cosmopolitan city, you'll find yourself immersed in a rich tapestry of culture, art, and gastronomy.Our client is a key player in the online Payments Industry, offering both software and hardware solutions.Role Overview: As a Technical...


  • Barcelona, Barcelona, España Tangerine Group A tiempo completo

    VetPlus - Veterinary Technical Advisor (Spain) Up to €40,000 per annuimWe usually respond within three days Tangerine ????is a successful, growing group of businesses based in the delightful seaside town of Lytham St Annes?????. We are a family business from Farming Roots.The Group consists of three divisions VetPlus – a global leader incompanion...


  • Barcelona, Barcelona, España Tangerine Group A tiempo completo

    VetPlus Veterinary Technical Advisor (Spain) Up to €40,000 per annuim We usually respond within three daysTangerine ????is a successful, growing group of businesses based in the delightful seaside town of Lytham St Annes?????. We are a family business from Farming Roots.The Group consists of three divisions VetPlus – a global leader incompanion...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Are you a German teacher? We're seeking an exceptional individual to join us in the role of Technical Support AdvisorAbout Us:At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed expectations...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Are you a German maestro? We're seeking an exceptional individual to join us in the role of Technical Support Advisor About Us: At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed expectations...


  • Barcelona, Barcelona, España Cross Border Talents A tiempo completo

    Are you a German maestro? We're seeking an exceptional individual to join us in the role of TechnicalSupport AdvisorAbout Us:At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed expectations and...


  • Barcelona, Barcelona, España Tangerine Group A tiempo completo

    VetPlus Veterinary Technical Advisor (Spain)Up to €40,000 per annuimWe usually respond within three daysTangerine ????is a successful, growing group of businesses based in the delightful seaside town of Lytham St Annes?????. We are a family business from Farming Roots.The Group consists of three divisions VetPlus – a global leader incompanion animal????...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Reference: WESP*You need an EU passport to apply*We offer Performance bonusesPaid training and educationRelocation package (flight ticket and one month accommodation)Discount on gym membershipPotentially Spanish lessonsDevelopment opportunities (get promoted within the company)Public health insuranceSocial activities: strolling around the city,hiking, team...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Reference:WESP*You need an EU passport to apply*We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation)Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city,hiking,...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Reference: WESP *You need an EU passport to apply We offer Performance bonuses Paid training and education Relocation package (flight ticket and one month accommodation)Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city,hiking,...

  • Hssqe Technical Advisor

    hace 4 semanas


    Barcelona, Barcelona, España The Maersk Group A tiempo completo

    We are hiring a Temporal Role for our HSSQE Department (1 year project)Job title: HSSQE Technical Advisor Barcelona Intro :o Provide specialist functional knowledge in support of operationalHealth/Safety/Environment/HSE support to site-based activities . o Provide guidance, advice, and technical criteria on HSE compliance for the Business Unit. o Ensure...


  • Barcelona, Barcelona, España Ulrich GmbH & Co. KG A tiempo completo

    Reference: WESP*You need an EU passport to apply*We offerPerformance bonuses Paid training and education Relocation package (flight ticket and one month accommodation) Discount on gym membership Potentially Spanish lessons Development opportunities (get promoted within the company) Public health insurance Social activities: strolling around the city,hiking,...

  • HSSQE Technical Advisor

    hace 4 semanas


    Barcelona, Barcelona, España APM Terminals A tiempo completo

    We are hiring a Temporal Role for our HSSQE Department (1 year project) Job title: HSSQE Technical Advisor Barcelona Intro : oProvide specialist functional knowledge in support of operationalHealth/Safety/Environment/HSE support to site-based activities. oProvide guidance, advice, and technical criteria on HSE compliance for the Business Unit. oEnsure...