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Sales Operations
hace 3 semanas
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.
SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
Job Profile
The Digital Deal Strategy & Support team helps account executives at SAP be more productive, increase our opportunity win rates and time-to-revenue. Employees working in this team usually have former sales experience and feel comfortable managing complex deals externally (with Partners & Customers) and internally (with SAP stakeholders).
As a Digital Deal Strategy Associate, you will work on the team that supports our sales team in complex deals by helping grow SAP's Cloud ERP & LoB footprint in NNN & IB across all industries, working with SAP & Partners resources, as well as Customers.
You will be part of EMEA Digital Deal Strategy & Support Team, a team of experts and champions who advise SAP's sales organization on Deal Strategy, Structuring and Closure of complex opportunities in the EMEA midmarket (Europe, Middle-East & Africa).
The Digital Deal Strategy Associate role is a pivotal role within the EMEA Midmarket organization, serving as the GOTO Team contact for SAP Sales Executives to support them with the deal management and quote fulfilment of their cloud deals. Your primary mission is to streamline internal sales processes thereby allowing Sales Executives to dedicate more time to strategic customer interactions.
Key Responsibilites and Tasks
You will act as the primary point of contact and support for the SAP Sales Executives in EMEA, assisting them in navigating their sales cycles. You will take ownership of key aspects of their workload, enabling them to prioritize customer engagements.
• Proposal and Quote Management: Play a crucial role in crafting compelling proposals and quotes for both current and prospective clients.
• Collaborative Pricing and Contract Management: Collaborate closely with Sales Executives on pricing strategies, quoting processes, and contract management. Concentrate efforts on volume business and revenue to drive growth.
• People-Centric Approach: Embrace a people-oriented mindset, embodying the team's commitment to going above and beyond to support our sales teams. Build trust and lasting relationships with Sales Executives.
These are some of the responsibilities you will have:
• Support enablement and mentorship of account executives on complex quotation management, processes, and systems
• Help translate the customers' business requirements into the right product offering (bill of materials), sizing, as well as terms & conditions
• Liaise with other SAP teams (i.e.: Deal desk, legal, etc.) when specialized support is needed to guarantee the right contract terms and customer experience
• Obtain all pre-approvals needed to guarantee a seamless and speedy quote approval process
• Create, manage and send quotes for approval
• Review order forms and contracts, and send to Account Executives, Partner or Customers as needed
• Adhere & advise on all SAP compliance rules, and country legal regulations
Opportunities and Benefits:
o Visibility and Network: This role offers significant visibility within the company and involves interactions with various teams and stakeholders in an international business environment. You will collaborate extensively with Sales Executives, Finance, Pricing, Revenue Recognition, and Legal teams, expanding your professional network.
o Learning Experience: Joining the EMEA Digital Deal Strategy and Support team provides an invaluable learning experience, offering in-depth insights into SAP's internal sales processes. Expect rapid professional growth and a deep understanding of SAP's operations.
o Value Creation: Your support will be instrumental in driving success in the EMEA Midmarket segment, making you a key contributor to SAP's volume business. Proactivity and outreach to our sales team will be essential to demonstrate the value you bring to their success.
o Recognition and Growth: Building trust with our sales team and accelerating the sales cycle will earn you significant recognition. Your contributions directly influence SAP's growth and market presence.
This role as a Digital Deal Strategy Associate presents a unique opportunity to make a substantial impact within the organization, fostering growth, and building lasting connections with sales professionals and various departments. Join us in driving SAP's success in the EMEA Midmarket, where your dedication and support will be truly valued and rewarded.
Experience and Language Requirements
• Bachelor's degree in any field from an accredited university, with preference for Business Administration, Finance, Computer Science, or related field
• 1-3 years of experience in enterprise software sales preferred (sales, sales development, sales operations, ...)
• Knowledge of Cloud technology (SaaS, DaaS, PaaS) in B2B environments
• Strong analytical, organizational and planning skills (Project management experience is a plus).
• Keen to work on meaningful innovative projects.
• Strong interpersonal skills: Proactivity, problem-solver mind, team spirit, empathic.
• Good ability to communicate via different channel (email/Videos/Social media).
• Polished professionalism with above-average organizational, planning, and problem-solving skills
• Strong presentation skills as well as excellent written and verbal communication skills
• Proficiency with MS Office and Teams
• Passion for working in a tech sales environment
• Hunger for learning and making a difference
• Strong work ethic: Team player, self-starter, high energy, and results oriented
• Fluency in English required, other languages are a plus
#SAPDigitalHubCareers
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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