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Operations Intern – Custom Programs

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Barcelona, España Absolute Internship A tiempo completo

Location: Hybrid or RemoteDepartment: Custom Programs Team under OperationsReports to: Senior Operations Manager - Custom ProgramsJob Type: Part-time internship (30 hours/week)Start: February - July (6 months)HOW TO APPLY:To apply please visit our careers page and submit your application now https://absoluteinternship.factorialhr.com/job_posting/operations-intern-custom-programs-274643Absolute Internship is seeking a highly organized, proactive, and detail-oriented Program Operations Intern to support the planning, coordination, and execution of faculty-led programs around the world. This role plays a vital part in delivering exceptional educational travel experiences in collaboration with university partners across multiple regions.The ideal candidate combines strong logistical and operational skills with a global mindset and an interest in international education. They bring cultural curiosity, adaptability, and a passion for creating seamless, high-quality programs that run smoothly from planning to completion.You will collaborate closely with teams across Absolute Internship—including Corporate Engagement, Marketing, and Enrollment—as well as directly with university faculty to co-design and implement impactful experiential learning programs.WHO WE ARE We’re travelers, innovators, thinkers and doers We help students discover the world Open and collaborative – we all work together We’re small, but mighty and global - we have programs all around the world Our Absolute company culture is vibrant, international, diverse and definitely unique WHO YOU AREStrategic – You see the big picture and plan effectively.Adaptable – You thrive in a fast-changing, multicultural environment.Culturally fluent – Experienced in navigating diverse social norms, manners, and expectations across Asia.Communicative – Clear, professional, and empathetic in all interactions.Collaborative – You build strong relationships across teams, universities, and local partners.Organized – Nothing slips through the cracks on your watch.Problem-solver – Calm and resourceful when challenges arise, especially in complex international contexts.Tech-savvy – Confident with tools like Trello, Asana, or Google Workspace.Process-minded – You embrace change and help build better systems.KEY RESPONSIBILITIESProgram Execution & Logistics Booking and paying activities, and coordinating with vendorsPreparing the Master sheets and the Kanbanchi boards for each programPrepare pre-departure materials, including emails, webinar links, orientation slides, handbooks, and calendarsPrepare welcome packsSupport with pre-departure communication: Whatsapp groups, emailing, lists, Hubspot properties and documents, Kahoots, Code of Conducts, Moving students through different stages on Hubspot, etc. Supporting the Housing allocation/roommate assignment and communicating with the participants. Stakeholder & Student Engagement Work with Marketing to support promotion and student engagement.Collect and share feedback to inform future improvements. Operational Efficiency & Quality Maintain accurate records of budgets, logistics, and itineraries. Apply a systematic approach to planning and documentation. Support process improvements and SOP implementation. Ensure high standards of detail, service, and quality. IDEAL QUALITIES AND EXPERIENCEEducation in International Education, Business, Tourism, Hospitality, or a related fieldMinimum 2 years of experience in program coordination, logistics, or project management within an international or multicultural contextDemonstrated excellence in logistics planning and itinerary developmentStrong communication skills and experience working with diverse stakeholdersCustomer-service orientation and flexibility in fast-paced environmentsProficiency with Google Workspace and project management tools (Kanbanchi, Trello, Asana, etc.) is a plusFluency in English required; additional languages are an assetHOW TO APPLY:To apply please visit our careers page and submit your application now https://absoluteinternship.factorialhr.com/job_posting/operations-intern-custom-programs-274643