New Balance
hace 3 semanas
CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
Who We Are
CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.
New Balance: Born to Move - New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style. As a global team member, you'll play a vital role in sharing these values with customers worldwide.
We are seeking exceptional individuals to join our team. Immerse yourself in the New Balance brand and deliver a world-class customer experience.
What's your Mission?
- Collaborate effectively: Work collaboratively with consumers to address product information requests and resolve inquiries skillfully and professionally.
- Customer-centric approach: Empathize with customer needs, analyse their issues, and provide personalized solutions.
- Omnichannel support: Deliver seamless customer service across multiple channels, including phone, email, chat, and social media.
- Product expertise: Develop a deep understanding of our client's products and services.
- Become a New Balance expert: Gain in-depth knowledge of the New Balance brand and its offerings.
- Brand advocacy: Embody our company values and act as a brand ambassador in all interactions.
Your Experience, Our Future
- Excellent Communication: Fluent in English with exceptional grammar and spelling.
- Customer-Centric Approach: A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding.
- Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.
- Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively.
Your Benefits Package
- Start Date: 13th August 2025
- Contract: Temporary (3-month contract with 1-month probation period)
- Position: Customer Support Agent
- Hours: 25 h/week
- Work Schedule: Monday to Friday, between 10:00 pm to 3:00 am
- Salary: €19,000 gross per year
- Holidays: 2 accrued days per month
- Work Model: Office working
- Training: 2 weeks of office based training, Monday to Friday from 3:00pm to 10:00pm
- Office Location: Barcelona (La Sagrera)
- New Balance: Vouchers for top performers
- Well-being Support: Confidential counselling and resources.
Let's chat about your future at CPM International
- Seniority level Entry level
- Employment type Temporary
- Job function Customer Service
- Industries Retail Apparel and Fashion
Referrals increase your chances of interviewing at CPM International Contact Centre by 2x
Get notified about new Customer Support Specialist jobs in Barcelona, Catalonia, Spain .
Customer Service Representative Travel Retail Administratiu/va Contact center Ref. S117-2025 Technical Customer Support Specialist, Actimo Customer Service Representative with High Level of English Customer Service Representative (English - speaking) - On-site - Sport Clothing Industry AM03 Customer Support Specialist for Italian Speakers in Barcelona, Spain. An inside sales & customer service representative An inside sales & customer service representative Client Operations Support B2B UK Top Doctors Personal Assistant and Event CoordinatorWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
New Balance
hace 3 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoWho We Are CPM International is a global leader in customer service, sales, and technical support solutions.With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client New Balance: Born to Move - New Balance...
-
New Balance
hace 3 semanas
Barcelona, Barcelona, España Cpm International Contact Centre A tiempo completoNew Balance - Customer Support - High English - Night Shift / Office BasedNew Balance - Customer Support - High English - Night Shift / Office BasedCPM International is a global leader in customer service, sales, and technical support solutions.With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.We celebrate...
-
New Balance
hace 2 semanas
Barcelona, Barcelona, España Cpm International Contact Centre A tiempo completoNew Balance - Customer Support - High English - Night Shift / Office Based New Balance - Customer Support - High English - Night Shift / Office Based CPM International is a global leader in customer service, sales, and technical support solutions.With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.We celebrate...
-
New Balance
hace 3 semanas
Barcelona, Barcelona, España CPM International Contact Centre A tiempo completoNew Balance - Customer Support - High English - Night Shift / Office BasedNew Balance - Customer Support - High English - Night Shift / Office BasedCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate...
-
New Balance
hace 3 semanas
Barcelona, Barcelona, España CPM International Contact Centre A tiempo completoNew Balance - Customer Support - High English - Night Shift / Office Based New Balance - Customer Support - High English - Night Shift / Office Based CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate...
-
New Balance
hace 3 semanas
Barcelona, Barcelona, España CPM International Contact Centre A tiempo completoNew Balance - Customer Support - High English - Night Shift / Office BasedNew Balance - Customer Support - High English - Night Shift / Office BasedCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate...
-
New Balance
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoWho We Are CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client New Balance: Born to Move - New Balance...
-
New Balance
hace 5 días
Barcelona, Barcelona, España CPM International A tiempo completo 12.179 € al añoWho We Are CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. Our Client New Balance: Born to Move - New Balance...
-
New Balance NA
hace 2 días
Barcelona, Barcelona, España Sin nombre A tiempo completoWho We AreCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our ClientNew Balance: Born to Move - New Balance believes...
-
New Balance NA
hace 1 día
Barcelona, Barcelona, España Sin nombre A tiempo completoWho We AreCPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.Our ClientNew Balance: Born to Move - New Balance believes...