English Customer Service
hace 1 semana
is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer service team in Madrid.
Here are some of the tasks you'd be taking on if you join us Advise and support our customers across different markets (France, UK, Sweden, etc.) via phone, email, and social media — whether it's about tracking an order, questions about our products or services, or resolving an incident Gather and categorize customer feedback and suggestions to share them with the relevant internal teams Collaborate with other departments to handle customer requests efficiently
Your profile Must haves You're fluent in French and have a good level of Spanish and/or English You live in Madrid or are planning to move here soon You're a great team player, but also know how to work independently You're highly adaptable Challenges don't scare you — you actually enjoy taking them on You're enthusiastic and curious, and you love learning new things Bonus points Speaking an additional language is a plus (German, Swedish, Italian, Dutch) You have at least 1 year of experience in customer service (we especially value experience in sales, logistics, agriculture, or e-commerce) Sustainability is one of your core values
In return, we offer you A permanent contract (40 hours per week). Full-time schedule: a 5-day week from Monday to Sunday to provide the best service to our customers. Specifically, you would work one Saturday or Sunday every four weeks. Hybrid model: two days of remote work per week (25 €/month for related expenses) Partially funded health insurance by CrowdFarming (29€). 250€ per year for any training you wish to undertake. An open corporate culture where your ideas are not only welcome but eagerly awaited. A young, dynamic, and passionate team. The chance to taste products from our producers before anyone else and receive organic fruits and vegetables straight from the farm every week.
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English Customer Service
hace 1 semana
Madrid, Madrid, España CrowdFarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer...
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English Customer Service
hace 2 semanas
Madrid, Madrid, España CrowdFarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer...
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English Customer Service
hace 3 semanas
Madrid, Madrid, España CrowdFarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer...
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English Customer Service
hace 1 semana
Madrid, Madrid, España CrowdFarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer...
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English Customer Service
hace 7 días
Madrid, Madrid, España CrowdFarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer...
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English Customer Service
hace 2 semanas
Madrid, Madrid, España CrowdFarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers. Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth . Therefore, we need support for our customer...
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English Customer Service
hace 1 semana
Madrid, Madrid, España Crowdfarming A tiempo completoCrowd Farming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers.Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth.Therefore, we need support for our customer...
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English Customer Service
hace 2 semanas
Madrid, Madrid, España Crowdfarming A tiempo completoCrowdFarming is an agri-tech Farmer-to-Consumer platform that offers a sustainable and transparent alternative to fight food waste by creating a direct link between agricultural producers and consumers.Founded in 2017, we are constantly revolutionizing consumer behavior and are experiencing significant growth .Therefore, we need support for our customer...
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Customer Service Representative with English Skills
hace 2 semanas
Madrid, Madrid, España beBee Careers A tiempo completoCustomer Service Agent with EnglishJob Responsibilities:Bilingual Support: Provide telephone support to clients explaining the customs clearance process in both English and Spanish.Incident Resolution: Resolve queries related to parcel shipments ensuring customer satisfaction.Record Keeping: Accurately record all information in the system and calculate costs...
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Customer Service Representative, Italian and English
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Madrid, Madrid, España beBee Careers A tiempo completoCustomer Service Representative, Italian and EnglishAs a key member of our customer service team, you will play a vital role in providing exceptional support to our clients. Your primary responsibilities include handling customer inquiries, resolving issues efficiently, and maintaining the highest standards of professionalism in every interaction.Key...
