Partner Support

hace 2 semanas


Madrid, Madrid, España Trucksters A tiempo completo

What we do? We optimize the long-distance road freight transport industry through a system of relays, where one driver switches with another who is waiting in an exchange point. Just like the old system of posthouses

Who we are? We are a team of young professionals who come from different backgrounds (strategy consulting, sales, technology) and who have a clear mission: we want to create collaboration in the trucking industry to achieve a future where people live better and resources are used more efficiently. Additionally, we have a strong backing from top notch Venture Capitals.



¿Where we are?
We are based in Madrid although we have a global scope. We have operations in Madrid, Galicia, Valencia, Germany, Hungary, the Netherlands or France among others.

Our operating language is English and Spanish, although in our team there are people who speak Greek, Portuguese, German, Romanian, Chinese, Dutch, French, Italian and more

We are currently looking for

an amazing Partner Support for our night shift with a schedule of (23:30/24:00 to 09:00 from Sunday to Thursday) to help us improve the lives of our drivers and develop our product.

We are interested in a talented individual with a high level of motivation and sense of responsibility (we are quite flexible so we need highly responsible individuals) that will contribute to the logistics side of our business. Our tech is constantly being updated and changed to better fit the requirements of our partners and clients so flexibility and adaptation is key.

What you'll do?

Your first week you will go through our On-Boarding process where you will get familiar with the company, learn how to use our internal tools and get a clear understanding of our vision and our methodology.

Your first month you will hopefully be up and running supervising routes, talking to drivers, handling issues and solving problems that will inevitably arise during your day to day. You will be constantly helping out wherever you can to make everything run as smoothly as possible.

After a few months it will depend entirely on you. How much you are willing to contribute to helping Trucksters become a household name in both Tech and Logistics will be up to you. Hopefully we will be helping each other to grow, evolve and reach our goals.

What do we need from you?
-
Basic knowledge of logistics / transport industry required, experience of 2+ years in the sector is preferred.
-
Be a team player. We are all on the same side and we need to stay united as one, you must be able to work with a big and diverse group of people. Discourse and debates are encouraged, arguing is not. You must support, understand and help our colleagues and partners.
-
People skills. A big part of the job is being the middleman for our partners and in between our own departments. Strong communication skills are a must to maintain a healthy relationship between everyone.
-
Critical thinking and problem solving. You will face issues and problems that are dynamic and you will have to not only resolve them but develop strategies and proactive solutions on how to avoid them in the future.

  • C
    ollaborate side by side with all our departments. Trucksters is a techlogistics company, although programming/sales/marketing/bussiness skills are not required for the logistics side we expect everyone to help anyway they can to improve our product and service.
-
Adhere to overall technology standards and practices and help improving them by adding your valuable insights.

What should be the ideal profile?

  • You will need to be calm and collected, ambitious, motivated and adaptive.
-
Strive to improve not just yourself but everyone around you
:

-
Basic knowledge of, and at least 2 years of experience in, the logistics sector
:

  • Fluent in English, valuable 2nd language (Spanish, Romanian, Polish, French, German )

Working at Trucksters
Competitive salary based on experience

Flexible Compensation:
Cobee discounts on kindergarten, transportation, and food (Spain based roles).

  • Flexible Compensation at Health Insurance (international).
English classes for our employees.

Feedback and ownership culture.

Safe space to test and fail so you can learn and grow with us.

  • Flexible schedule and hybrid working model (own your time).
International environment with young culture (+15 nationalities).

Flexible vacation policy (25 working days per year; being able to have up to 35 working days a year) + other paid time off (like moving day, unlimited days personal and mental health day).

Opportunity to be part of the long-haul revolution, transforming how long-distance transportation is working.

**At the moment we are not sponsoring visas.

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