Continuous Support
hace 2 meses
¿Te gustaría trabajar como Técnico/a N1 dentro de un equipo que trabaje en proyectos punteros e innovadores, superando desafíos tecnológicos junto a personas apasionadas por la tecnología?
¿Te gustaría formar parte de un equipo donde cada aportación se tiene en cuenta?
Si la respuesta es SI, sigue leyendo
¿Qué buscamos?
Perfil como agente del Técnico/a Sistemas en nuestras oficinas de Gijón. Se realizará a jornada completa de 40h semanales distribuida en turnos rotativos de mañanas, tardes o noche.
¿Cuáles serán tus tareas?
Atención al usuario, registro de consultas/incidencias/peticiones de los usuarios a través de los canales de atención al cliente de la empresa
Manejo de herramientas de ticketing
ITSM:
registro y documentación para seguimientos de incidencias/peticiones
Categorizar, priorizar y gestionar escalados a otros grupo y níveles técnicos de soporte
Resolución de consultas e incidencias de funcionamiento en el ámbito de microinformática y administración de sistemas
Instalaciones y configuraciones de sistemas operativos, maquetado de equipos, gestión de accesos (AD, Azure, )
Manejo y soporte de herramientas ofimáticas
Monitorización de sistemas e infraestructuras internas y de clientes
Velar siempre por la buena imagen de la Empresa ante el Cliente final, es el primer punto de contacto
¿Quiénes somos?
¿Quiénes Somos?:
Te esperamos
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