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ServiceNow HRSD SME
hace 2 semanas
Join our team
We have a fantastic opportunity for you to be part of our Global Shared Services team, where you'll work closely with the HR Operations and Technology team. Your main focus will be on implementing the global HR ServiceNow roadmap and supporting HR needs across different countries. You'll also collaborate on various projects with teams from different regions, making this role both challenging and exciting.
Your Responsibilities:
- Lead implementations and gather requirements from customers
- Assist in refining stories and translating them into action
- Interact regularly with customers to understand their processes and needs
- Design and develop ServiceNow features based on business requirements
- Collaborate on configuration and customization of ServiceNow HR Module
- Troubleshoot technical issues and provide solutions
- Support day-to-day operations and maintenance
- Work in an Agile environment and contribute to process improvement
- Create and maintain comprehensive documentation
Required Skills and Experience:
- Experience in defining and deploying processes
- Apt at identifying technology solutions for business needs
- Ability to convert business requirements into technical configurations
- 3+ years of ServiceNow platform experience
- Hands-on experience with ServiceNow HR Service Delivery
- Knowledgeable in ServiceNow best practices
- ServiceNow certification(s) preferred
- Familiarity with web services, LDAP, REST, SOAP
- Proficient in JavaScript, HTML, CSS
- Strong communication skills in English
- Analytical and problem-solving mindset
- Result-driven and proactive
- Experience in multicultural and virtual team environments
- Interculturally aware and a team player
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