Business System Analyst

hace 3 semanas

Barcelona, Barcelona, España Zurich Insurance A tiempo completo
Hey

I am Paula, the recruiter for this role. I love to travel around the world and learn about new cultures. Lovely to meet you


Perhaps this is the 10th Job Description you read today, sitting on your couch with Netflix playing in the background, or contemplating your life planning to refresh your career.

I am sure by now all offers look the same.

I will be honest with you, at Zurich we do not claim to be perfect, but we are pretty cool If you want to know why, keep reading

But first, THANK YOU for showing interest in our company. We know that a job search can be challenging, but don't worry, what goes around comes around

Let's get straight to the point I will try to sum up
our DNA in 2 essential points:

  • We love volunteering but we prefer to be Change Activists. What does that mean? We focus our efforts in helping youths in risk of social marginalization and fighting climate change by reforesting parks or woods in Madrid and in the Doñana Forest. This year alone, we have already volunteered for over 2000h
  • At Zurich we say it loud and clear: We are proud of our colors, we believe that a diverse and inclusive team makes the difference. We don't discuss disability, we discuss capability
    We want you to be yourself, without closets in between or glass ceilings making you fragile. 50% of our high responsibility positions are occupied by women (including our Executive Committee). Do you know that we produce our own podcasts about gender identity? We are building a company were everyone is welcome

At this point you might be asking yourself: Paula, how will be my day to day wearing the blue sweater? I asked that question too.

  • Collect and consolidate user feedback and support Product Owners managing holistic backlog.
  • Provide business user support via ServiceNow platform (triage and respond to user requests, assign to respective IT teams)
  • Analyze business requirements and identify dependencies and align development of new features with other systems.
  • Engage and manage Subject Matter Expert (SME) network, host regular clinic sessions upon business needs, maintain collaboration channels (e.g., SharePoint).
  • Keep training material and user guides uptodate, upskill SME network and deliver required trainings

How do you know you fit in? I'll explain:
Don't worry, we are not asking you to save the planet or meet 100% of the requirements.

  • Experience with business requirements analysis (min 23 years), business process improvement and modeling tools (general knowledge of Agile methodology with experience preferred)
  • Experience in insurance, preferred in international program business (experience in producing Underwriting / Underwriting Services role is an advantage)
  • Understanding about the Policy Issuance processes and the life cycle of an International Program (would be an advantage)
  • Must possess indepth, strong problemsolving analytical skills, facilitation and coordination skills
  • Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message. Fluent in English (other languages is an advantage)
  • High education diploma (Bachelor or Master's degree) in Business Administration, Computer Science or Engineering


Right now, either you feel as great as when you fit into the right size of your jeans or you are thinking "this is not for me" (and that's ok, we will meet again in a bright future).

However, you can share my contact with those near you who you feel might be a fit to the job.

At Zurich we love to live life to the fullest.

I would love to know how we can make you happy, but for me, balance between life and work makes the difference.

Flexibility and digital disconnection are real and encouraged.

#PorSerDeZurich, you can choose the benefits that best fit your needs. We all know that "to each their own".

  • FlexWork: We love flexibility. We want to offer you a flexible hybrid mode so that you can organize your work schedule as you wish. We also offer you a home office extra bonus.
  • We believe you learn by doing, which means we allow movement of our employees in between different departments, both locally and at an international level thanks to the program "Talent in Motion". And so, you can further your knowledge and growth, we offer English classes, training, and a personal mentoring program.
  • Flexible remuneration: You will be able to choose what suits you best Choose from medical insurance, training, volunteering programs, kindergarten and so much more
  • At Zurich we know that putting a smile on someone else's face is easier than you think That's why we are activists We will gift you a whole working day to dedicate to the cause that is closer to your heart.
  • Referral bonus if you bring other top talent like you Just remember we are not looking for perfection, so feel free to share my contact information with people you know who might be a good match, and I will be h

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