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Services Principal Consultant
hace 7 días
Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.
The role's key responsibilities within the AVEVA IE&D Professional Services Delivery team are:
- Lead technical discovery workshops with clients to capture functional requirements based on definition of customer business processes and workflows
- Author all required documentation, capturing the design decisions made throughout the discovery and design phases
- Work directly with Customer Lead Users to optimise the configuration and use of the system
- Manage any User Acceptance Testing that is required through to completion and acceptance by the Customer
- Train customer users on effective use of the configured system
- Identify opportunities to optimize customer business process and workflows using the AVEVA Unified Engineering solution
- Develop, update, and improve UE Services toolkits necessary for providing best practice guidelines to customers
- Work with the AVEVA Customer Support Team to resolve customer queries requiring 2nd Line Support
We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
We value diversity and the expertise that people from different backgrounds bring to our business.Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
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