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Swedish Customer Service
hace 2 semanas
A natural team player - we believe in supporting and developing our people
Required skills
- Fluent in Swedish
- Working proficiency in English
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set up repairs for hardwarerelated issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
Benefits:
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek culture and Greek language courses
- Internal employee incentives
- Located in an amazing office in Greece with excellent transport links
- Excellent relocation package with a great support system for non local hires
- Extra Private Health insurance
- Enjoy life in Greece, there are loads of social & sports events
Remote, must be based in Greece
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