Dedicated Account Representative
hace 2 semanas
Amex GBT: A place where colleagues harness the power of travel for good, shaping the industry through impactful work. We're all about fostering success in a collaborative, inclusive environment where your voice truly matters.
Ready to kick off a new career journey? Let's get started
The Dedicated Account Representative plays a crucial role in supporting the Travel Manager and Account Team in running the Global Travel Program. Responsibilities include day-to-day management of the travel program, handling tasks from compiling and tracking to crisis management and client meeting participation.
What You'll Do on a Typical Day:
- Directly engage with Customers, offering top-notch service and consultation.
- Develop and present solutions to identified issues.
- Ensure quality processes are in place, with backup plans ready.
- Support client program operations.
- Collaborate frequently with various internal teams.
- Analyze data effectively and present findings clearly.
- Identify travel trends impacting policy adherence.
- Provide global support when required.
- Deliver results promptly and efficiently.
What We're Looking For:
- Excellent written and verbal communication skills.
- Ability to thrive under pressure and adapt quickly.
- Strong interpersonal skills to build effective relationships.
- Prioritization abilities to meet deadlines.
- Flexibility to handle client demands efficiently.
- Quick to adapt to change and escalate issues when necessary.
- Solid project management and organizational skills.
Location: Spain - Barcelona
The #TeamGBT Experience:
Find your balance at Amex GBT.
- Flexible benefits: Tailored to each country, including health, welfare, retirement plans, parental leave, and more.
- Travel perks: Exclusive deals on flights, hotels, and more from top providers.
- Skill development: Access to global tuition assistance, online courses, and priority for internal job openings.
- Diversity, Equity, and Inclusion: Engage in global Inclusion Groups to promote awareness and action.
- Wellbeing support: Resources for mental and emotional health for you and your family.
All applicants will be considered fairly regardless of age, sex, race, religion, or other protected characteristics. We also offer accommodations for qualified individuals with disabilities. If you're passionate about our mission, apply even if you don't meet every requirement - you might be the perfect fit
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