IT Operations Manager

hace 2 semanas

Barcelona, Barcelona, España AXA Partners A tiempo completo
Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager


AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners.

A key enabler for this business transformation will be the IT Operations Tribe in charge of delivering and maintaining IT solutions and services for all the entities within the region.


As part of this team, the IT Operations manager owns a portfolio of IT solutions and services that will support the strategy of one or several entities of the region.

He/she will play a key role in AXA Partners IT transformation by leveraging technology innovations to anticipate and implement end-to-end relevant evolutions.


The Iberia IT Operations Manager is in charge of the Local IT Operations Squad (Spain & Portugal) providing technology delivery capabilities, such as Workplace Support, Infrastructure and Cloud, Network and Telephony, Quality of Services, and is accountable for its associated costs.


The role holder will be in charge of defining service level agreements with the business and monitoring the service delivery with the outsourcing partners, and must maintain and advocate a long-term vision of IT solutions proposed to the business for the squad perimeter under his/her responsibility.


Key metrics of the job:

  • Estimated number of IT Solutions and services to manage: 15 to 30
  • Estimated budget under responsibility: between 500K€ to 1M€ (BAU+ Projects) according to the entity size
  • Number of users to support: 1400
  • Size of Internal IT Professionals to manage: 8 to 12 people
  • Total size of the squad's to manage including externals: 8 to 12 people _*those figures are indicative._

What does your daily role entail?
1) Manage operationally the delivery of BAU and Projects

  • Anticipate and deliver IT roadmap on his/her perimeter
  • Manage & optimize the BAU and Project budget on his/her perimeter
  • He / She validates that IT policies and procedures utilize best practices, technological standards and are efficiently documented.
  • He / She supervises the lifecycle of the technology components.
  • Provide KPIs and reports on business demands and projects progression, attention / decision points
  • Ensuring the excellence of solution analysis, implementation, test, deployment and rollback plans
  • Preserve assets availability by implementing disaster recovery, backup procedures, information security and control standards.
  • Ensure AXA Partners' IT Infrastructure is performing securely and efficiently within agreed metric.
  • Maintain quality of service by establishing and enforcing organization standards
  • Manage external partners and oversee relationships to ensure first class IT services, ensuring suppliers provide appropriate support, but ultimate ownership, decision making and documentation is owned and overseen through the internal team.
  • Create and maintain 7*24 environment assuming strong SLA on main systems and services such as Networks, Servers, Telephony, Storage and Workplace support.
2) Contribute to the applicative strategy on his perimeter:

  • Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
  • He / She develops objectives and strategies for the delivery of IT (both hardware and software) within the company.
  • He / She maintains information technology strategies by managing staff, researching and implementing technological strategic solutions.
  • Defining a long term vision of the solutions in his/her portfolio
  • Proactively conduct technology research and provide new technologies and methods utilization proposals
  • The role aligns the core infrastructure and security environments within the organisation with to the overall company strategy and core company competencies.
3) Leading a team of IT Professionals

  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
  • Building and keeping internally the Teams' area expertise
  • Leading an IT team towards Global IT Vision
  • Mentor and coaches IT professionals within the organization
  • Define operating model / framework, capacity planning and resource allocation
  • Lead operationally both internal and outsourced contributors and define sourcing strategy
  • Define quality and ethical standards within the team
4) Be part of the regional IT community

  • Take part in the community to develop best practices and new standards.
  • Take part in the training sessions in order to develop required hard/soft skills
  • Cooperate with IT Global Infrastructure in the feasibility analysis for new solutions
  • Cooperate with financial analysts in estimating the costs and benefits of new solutions,
  • Cooperate with Security Information Office to ensure secure solutions
  • Partnership with Application Development, BCM and ITSCM to bui

  • IT Operations Manager

    hace 4 semanas

    Barcelona, Barcelona, España AXA Partners A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 4 semanas

    Barcelona, Barcelona, España AXA Group A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 1 mes

    Barcelona, Barcelona, España AXA Group A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 1 mes

    Barcelona, Barcelona, España AXA Partners A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 2 meses

    Barcelona, Barcelona, España AXA Partners A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 4 semanas

    Barcelona, Barcelona, España AXA Partners A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España AXA Group A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España AXA Partners A tiempo completo

    Are you looking for a new challenge? In Axa Partners we are looking for our next IT Operations Manager AXA Partners aims at becoming AXA Group preferred networks & Service Company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enabler for this business transformation will be the IT Operations Tribe in charge of...

  • IT Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España Pay Retailers A tiempo completo

    PayRetailers es una pasarela de pagos diseñada para manejar pagos masivos en línea en el mercado latinoamericano. Combinamos la experiência de los mercados locales con la tecnología de pago que permite a los comerciantes globales expandir con éxito su negocio en mercados emergentes de alto crecimiento, eliminando las complejidades operativas de la...

  • Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España Euronet Eft Segment A tiempo completo

    Operations Manager - Spain Barcelona Barcelona, Catalunya, ES Euronet EFT Segment seeks to employ a high caliber Operations Manager whose primary focus will be to ensure industry leading uptime and further development of our independent ATM network across Spain, by maximizing and managing internal and external resources. Key Responsibilities Manage the...

  • Operations & It Oe Transformation Manager

    hace 2 semanas

    Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completo

    As Operations & IT transformation manager cluster lead you will be responsible to actively drive assigned Allianz Operating Entities (OEs) towards the defined priorities and target picture by strategically supporting the implementation and harmonization of relevant Operations & IT projects, giving recommendations, and reporting to the respective Governance...

  • Head of IT Regional Operations

    hace 2 semanas

    Barcelona, Barcelona, España AXA Partners A tiempo completo

    AXA Partners continues its digital transformation with more and more cross-functional and digital assets supporting our customer journey, providing 24/7 services and integrated with our partners. The IT department is crucial in supporting this transformation. Within AXA Partners' IT department, the Global IT Operations team is responsible for overseeing all...

  • IT Operations Coordinator

    hace 2 semanas

    Barcelona, Barcelona, España Mango A tiempo completo

    En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en 118 países y nuestra presencia online se extiende a más de 80 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 80% por mujeres.Buscamos un/aIT OPERATIONS COORDINATOR¿CÓMO SERÁ TU DÍA A DÍA EN MANGO?IT Operations Coordinator para...

  • Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España SolarMente A tiempo completo

    [Full Time] Operations Manager at SolarMente (United States) | BEAMSTART Jobs Operations ManagerSolarMente United States Date Posted31 Oct, 2022 Work LocationBarcelona, Spain, United States Salary OfferedNot Specified Job TypeFull Time Experience Required3+ years Remote WorkNo Stock OptionsNo Vacancies1 available TLDR;1.Native/Bilingual Spanish...

  • IT Operations Project Manager

    hace 2 semanas

    Barcelona, Barcelona, España Winid A tiempo completo

    Winid is a game-changer that puts TALENT SOURCING at the heart of its business model.We firmly believe that talented people are the crucial element for the success of organizations. We understand it as Augmented Talent by putting technology and AI at the service of people.We aim to reach excellence in attracting, training, and equipping the finest talent...

  • Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    Do you have valuable experience in operations management that you want to capitalize on? Are you seeking an international structure that will offer you growth and development opportunities? Perfect, then this project and the company are the right match for youYour responsibilities and impact working as Senior Operations Manager will be:Spearheading the...

  • Operations Manager

    hace 2 semanas

    Barcelona, Barcelona, España Louis Vuitton Malletier A tiempo completo

    Position:Our Louis Vuitton Barcelona Paseo de Gracia flagship store is seeking a high caliber, operationally sound, and commercially minded Operations Manager to join its team.Operations is a critical component of our business, fueling the success of our front of house team. The Operations Manager is responsible for overseeing day-to-day operational...

  • It Delivery Manager

    hace 2 semanas

    Barcelona, Barcelona, España Kryptos Technologies Uk Limited A tiempo completo

    IT Delivery Manager Madrid, Spain Contract -12months+ The IT Delivery Manager is responsible for managing relationships with internal and external stakeholders, ensuring the alignment of IT services with business needs, and overseeing the delivery of IT projectsJob Desc:Technical Experience:Core experience in managing the overall IT Infrastructure delivery...

  • Operations & It Oe Transformation Manager - Cluster Lead

    hace 2 semanas

    Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completo

    As Operations & IT transformation manager cluster lead you will be responsible to actively drive assigned Allianz Operating Entities (OEs) towards the defined priorities and target picture by strategically supporting the implementation and harmonization of relevant Operations & IT projects, giving recommendations, and reporting to the respective Governance...

  • Associate Manager, IT Operations, SAP Basis

    hace 2 semanas

    Barcelona, Barcelona, España Bacardi A tiempo completo

    YOUR OPPORTUNITYAs Associate Manager, IT Operations, you are a key resource in the SAP Application and Infrastructure Support structure. You proactively monitor, support and deliver technology infrastructure in the SAP Basis area, ensuring reliability and stability, with no business disruption. You ensure best and adequate support to all employees in your...