Product Manager, Accelerate
hace 7 días
_Product Manager II - Accelerate CLX_
_ Location:
Granada, Spain_
WHO WE ARE
FinancialForce delivers the #1 professional services automation (PSA) and the only customer-centric ERP solution.
We accelerate business value with comprehensive best practices and the most intelligent analytics—all on the leading business cloud platform from Salesforce.
FinancialForce knows that each individual brings something special to the team, exemplifying a diverse and inclusive work environment. We embrace your authenticity and encourage our employees to "Bring Yourself" to work every dayTHE ROLE
Do you want to drive and lead the product innovation efforts for the #1 ERP and PSA company for the Service Economy? Do you love challenges? Are you comfortable leveraging the latest innovation and technology to build disruptive products? Do you thrive in a high-growth and global environment? Are you a collaborative learner who wants to make a lasting impact on our company's success? If so, read on
FinancialForce ACCELERATE is our differentiated, complete Customer Lifecycle Experience strategy, designed to deliver consistent value with every touch point and interaction with customers on our PSA and ERP offerings.
It is based on our business capability model architecture, a comprehensive set of business capabilities that define how FinancialForce solutions deliver digital transformation for our customers and are built on best practices gleaned from thousands of engagements with some of the world's best technology and services organizations.
The FinancialForce Product Management team is looking for a Product Manager to focus on innovating and delivering a new go-live process of our ACCELERATE Customer Lifecycle Experience (CLX) solutions.
In this role, you will be part of a team responsible for identifying and delivering process flows, tools, and improvements to our implementation strategy to accelerate the time-to-live for our customers.
This position requires exceptional interpersonal and technical skills, someone to work with many departments such as partners, customer operations, professional services, technical onboarding, solution engineers, other product managers & customers to ensure that the requirements are clearly defined.
WHAT YOU WILL DO IN THIS ROLE
Strategy:
- Collaborate with Sr Management to ensure corporate, portfolio and strategy directions are represented and prioritized in our roadmaps
- Work closely with ACCELERATE Leaders and other stakeholders to understand the target customers/prospects and the competitive environment
- Define priority investments needed across the product areas to deliver on the promise of a cohesive end to end business process
- Leverage your knowledge of how an organizations work within these end to end business processes to drive investment strategy
Go To Market:
- Work with ACCELERATE Leaders from Product and Customer Operations, and Product Marketing to participate in the launch of new releases
- Present new functionality to customers and partners as part of the new release process
Release Planning & Delivery:
- Research and prioritize release requirements through customer usage metrics data, discussions and formal elicitation methods, including customer ideas, customer meetings, and customer advisory boards to deliver on an end to end business process
- Under the guidance of the Product Manager Lead, coordinate with the Engineering Managers and Engineering Leads, Release Managers, Product Managers responsible for each of our products, and User experience through each of the steps from planning to release delivery
- Collaborate closely with other product managers and product leaders to shape the product prioritization and roadmap, including taking suggestions and ideas from prospects & customers
- From the Statement of Direction & investment priorities, define the key epics and ensure these are represented in each release planning cycle across all related products
- Own the Product Manager (PM) responsibility for ensuring that features are ready to ship, according to the product team readiness criteria and checklist
- Responsible for demo data creation
Customer Engagement:
- Frequent interactions with our key internal and external customers to gain an understanding of their top business issues, how our solution addresses their business process, feature gaps and opportunities for improvement
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
- Ideally as a single product owner with 360 degree exposure, driving product delivery
- Ensure you have a good understanding of the enduser requirements and related customer value so that you can prioritize and drive out the product requirements
- Possess exceptional product design, comm
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