Reservation Agent
hace 2 semanas
Our household name brands, including Marktplaats in the Netherlands, in Germany and leboncoin in France, reach hundreds of millions of people every month.
We're all about matchmaking, and our sites help people find whatever they're looking for in their local communities - whether it's a car, an apartment, a sofa or a new job.
Every connection made or item found makes a difference by creating a world where people share more and waste less.
Our brands are supported by global Tech Hubs in Barcelona, Amsterdam, Paris and Berlin. Their goal is to develop common global products and innovation platforms which all of our brands can use.This means using cutting edge technology to create highly scalable, customisable and secure products and components that free up development time and leverage our access to global data.
What you'll do & Who you areLOCASUN has been a holiday rental agency on the Internet since 2001. It specialises in holiday rentals and campsites on the Internet. Around 140,000 rental adverts in France and Europe are available to book online for weekends or long stays.
In 2019, Locasun will become a subsidiary of the leboncoin group.
This classifieds website was founded in France in 2006 and is itself part of the Adevinta group, a Norwegian company specialising in classifieds.
The cooperation between these groups offers an international and multicultural working environment.We are looking for a Reservation agent with a native level of French.
This is an hybrid role reporting directly to the B2C Customer Service Manager and the office is based in Barcelona.
- What you'll do:_
- Take incoming calls
- Accompany customers through the entire booking process
- Ensure that customers have everything they need to make their stay a success
- Advise and guide customers
- Manage and monitor after-sales service
- Monitor and collect payments
- Being an intermediary between customers and partners
Who you are:_
- Interested in a temporary contract
- Student with at least 2 years of higher education in business or tourism
- Native French + other foreign languages (English, Spanish, Italian or German)
- Ability to communicate with both professionals and private individuals, both orally and in writing.
- Good writing skills
- Good command of IT tools.
Benefits:
Life at Adevinta comes with its perks Our Adevintans enjoy the following benefits:
- An attractive Base Salary
- Work From Anywhere: Enjoy up to 20 days a year of working from anywhere Maybe not from the moon well why not just make sure you have internet connection
- A 24/7 Employee Assistance Program for you and your family, because we care
- Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow
We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
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