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It Helpdesk

hace 3 meses


Barcelona, Barcelona, España Setesca A tiempo completo
Desde Setesca estamos buscando un/a técnico/a Helpdesk para incoporarse directamente en plantilla de una importante empresa de desarrollo y comercialización de software ubicada en Barcelona

Funciones:
Soporte técnico y funcional a la aplicaciónSeguimiento de tickets de soporteEscalado de tickets y seguimiento de los mismosSesiones remotas de soporte con los clientesRequisitos mínimosEstudios mínimos: Ciclo Formativo Grado Superior en informática o similar (ASIR)

Experiencia: 1 año de experiencia profesional en puesto similarBuen trato con el clienteConocedor de entornos WindowsValoraremos:

  • Inglés
  • CatatánConocimientos de SQL y Html
  • Conocimientos de Linux
  • Conocimientos de SQL Server
  • Experiencia en uso de software de help desk y ticketing