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Customer Care Agent

hace 3 meses

Barcelona, Barcelona, España TOP DOCTORS, S.L. A tiempo completo
Hi

Would you like to join a company that has revolutionised the private medical sector and will shortly be a global leader in eHealth?

Top Doctors is a leader in identifying elite doctors and medical centres, currently operating in seven countries. We are looking for a Customer Care Agent to join our UK team.


Are you motivated, dedicated, with a strong work ethic and attention to detail? You need to be able to cope in a high energy, multidisciplinary, multinational environment.


We are offering a great opportunity on a national and international level, to work on a rapidly expanding health project, in a competitive market.

We are a dynamic, young and professional team.

Your role:

  • Daily communication with doctors, clinic and patients
  • Ongoing modification of customer care journey and system
  • Using our online systems to track, follow up and complete booking processes
  • Feedback to higher management on a process and a role that will be evolving and developing

Minimum requirements:

  • NIE
  • You must have a very high level of English, native level (minimum required level: C1)
  • Polite, friendly and a clear communicator
  • Previous experience in customer care essential
  • Office proficient
  • Proactive attitude, committed, with attention to detail

We offer:

  • Fixed salary
  • International and young working environment
  • Growing company with the possibility of furthering your career
  • Spanish classes

Job Types:
Full-time, Permanent

Salary:
From 15,120.00€ per year

Application Question(s):

  • Can you join us shortly?
  • Are you based in Barcelona?
  • What is your English level? (B2, C1, C2, Native speaker)

License/Certification:

  • NIE
(required)

Work Location:
In person