Senior Project Manager, Player Care
hace 7 días
Description
Scopely is seeking a seasoned Senior Project Manager for Customer Support to join the Monopoly GO Game team either at one of our global studio hubs or remotely. At Scopely, we are passionate about our mission to evoke play daily, whether within our workspaces with our skilled colleagues or via our strong bonds with our player communities. We are a worldwide squad of gaming enthusiasts revolutionizing the mobile gaming sector, bringing together millions of individuals globally on a daily basis. Monopoly GO is our latest casual game, a pivotal franchise that has quickly grown to become Scopely's top game, beloved by countless players. The team is situated in Europe and the US and dedicates itself daily to crafting enthralling new adventures for our players.
What You Will Do
- Utilize expert-level project management skills to oversee the full life cycle of game-related development projects
- Apply advanced data analysis competencies to track and report project metrics and KPIs to ensure top-tier delivery standards
- Collaborate closely with Product and Technology stakeholders to ensure transparent communication and efficient management of timelines and deliverables. Lead operations during crucial project phases
- Cultivate relationships with external vendors, managing operational processes, account relations, and adherence to regulations. Ensure team resources are aligned with game requirements
- Collaborate with cross-functional units to offer comprehensive insights that lead to direct enhancements in player experience within the game
- Establish and oversee an extensive knowledge repository, document categorization, and ensure the currency of tech writing and training procedures
- Nurture a culture of high performance, guiding specialists in delivering multiple projects within a fast-paced setting
What We're Seeking
- BS or MS in Business Administration, Project Management, or related field
- 7+ years of project management practice in the video gaming or tech domain
- Demonstrated history of effectively steering large-scale projects from inception to conclusion based on business rationale and anticipated outcomes
- Strong leadership qualities with prior experience leading multifunctional squads in a dynamic setting
- Extensive familiarity with data and BI presentation tools (Looker, Tableau, ...)
- A genuine enthusiasm for delivering top-notch mobile, social, and casual gaming experiences for players
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