Customer Representative

hace 2 semanas


Barcelona, Barcelona, España Webhelp A tiempo completo

Customer Service/Support

Location

  • Barcelona, Spain
    Language
  • Danish***
    Description:In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.
Reimagine your career


Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our "game-changers." We're recognized with awards like "World's Best Workplaces," "Best Companies for Career Growth, and "Best Company Culture," year after year.


We're on the lookout for a
Danish-speaking Customer Representative (On-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix + Webhelp, there's real career and personal growth potential.

In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.


What you will do in this role
As a
Customer Representative on our team, you will:

  • Provide with accurate information to our customer
  • Logging and follow up of correct and Valid Orders or requests
  • Ensuring the highest level of Customer Satisfaction Surveys Scores
  • Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds )
  • Capturing of all required data elements in CRM as required by client's training, policies and procedures.

Concentrix + Webhelp is a great match if you:

  • Have a proficient or bilingual level of Danish and advanced level of English, Swedish/Norwegian is a plus.
  • Have excellent communication skills in a variety of customer facing situations
  • Are a good team player with drive for success.

It will be a plus if you have:

  • Previous experience in similar position

What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:

  • Full-time 39 hours/week temporary contract: Monday to Friday 09:00 to 18:00, one day 09:00 to 17:00 or 10:00 to 18:00 depending on rotations
  • Salary euros gross/year + up to 1500 euros gross/year in bonus
  • Central location in Barcelona
  • Bringafriend (referral) bonus opportunities
  • Full paid training on the company and the project you'll be working on
  • Career development programs, specialized courses, and language classes
Reimagine the best version of you

  • Concentrix + Webhelp is an equal opportunity employer
**RRQ DENMARK

  • Barcelona, Barcelona, España Norma Group A tiempo completo

    Select how often (in days) to receive an alert: Create AlertNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue to...


  • Barcelona, Barcelona, España Norma Group A tiempo completo

    Select how often (in days) to receive an alert: Create Alert NORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue...


  • Barcelona, Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. Gestión de solicitudes compra y órdenes de los clientes. Recibir y procesar consultas y dudas de clientes.¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? Experiência mínima de 2 años en una posición similar. Conocimiento de paquete...


  • Barcelona, Barcelona, España Nutanix A tiempo completo

    We are seeking a dynamic Customer Success Representative - Arabic Speaker to join our dedicated team at Nutanix in Barcelona.Growing your career as a Full Time Customer Success Representative - Arabic Speaker is a fantastic chance to enhance your skills.If you have strong leadership and teamwork qualities along with the right attitude for the role, then...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Webhelp A tiempo completo

    Customer Representative El customer representative atenderá a los clientes principalmente mediante llamada y resolverá sus dudas de forma práctica ya que tendrá a su disposición los vehículos en venta. Tareas Resolver consultas de clientes Resolver incidencias, realizar campañas de satisfacción y de prospección de mercado, logrando mejorar la imagen...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Webhelp A tiempo completo

    Customer Service/SupportLocation Barcelona, SpainLanguage English***Description: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Concentrix A tiempo completo

    In this role, you'll interact with customers through calls or online, working remotely. You'll provide support for client products and services and tackle routine issues. Join a global company where diversity and collaboration are key. We value every member's input and success, creating a vibrant work environment recognized for excellence.Position:Looking...


  • Barcelona, Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES)- fulltime site.employment_type_full_time We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers. As a customer service...


  • Barcelona, Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) 40 hours site.employment_type_full_time- secondary vocational education We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...


  • Barcelona, Barcelona, España Norma Group A tiempo completo

    Select how often (in days) to receive an alert: Create Alert NORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Concentrix A tiempo completo

    Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Webhelp A tiempo completo

    Customer Service/SupportLocation Barcelona, SpainLanguage French***Description:In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España Adm Value A tiempo completo

    Hello Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...


  • Barcelona, Barcelona, España NORMA Group A tiempo completo

    If you like change, change to usNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue to grow, we are seeking a...


  • Barcelona, Barcelona, España NORMA Group A tiempo completo

    If you like change, change to usNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue to grow, we are seeking a...


  • Barcelona, Barcelona, España NORMA Group A tiempo completo

    If you like change, change to usNORMA Group is an international market and technology leader in advanced and standardized joining and fluid-handling technology with a focus on Water Management, Industry Applications, and Mobility & New Energy. High customer satisfaction is the foundation of our continued success. As we continue to grow, we are seeking a...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Concentrix A tiempo completo

    In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking for a career change with a...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Concentrix A tiempo completo

    In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a...

  • Customer Representative

    hace 2 semanas


    Barcelona, Barcelona, España Concentrix A tiempo completo

    In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your careerAre you looking for a career change with a...